NAB Core Exam 2023 completed questions and answers
Staff knowledge of expected outcomes and results is directly associated with
__________________.
1. Clearly communicated organizational goals
2. Motivated employees
3. Annually updated job descriptions
4. Improved compensation
1. Clearly communicated organizational goals
A crime that is punishable by a maximum term of imprisonment of one year is
known as __________________.
1. Misdemeanor
2. Felony
3. Tort
4. Neglect
1. Misdemeanor
A bill is introduced in the legislature. A technique often used by the legislative
committee who does not wish to embarrass the sponsor and does not want to
pass the bill, is known as __________________.
1. Favorable report
2. Deferment
3. Unfavorable report
4. Veto
2. Deferment
An employee violates an organization policy and as a result causes a care
recipient to suffer actual injury. This violation could result in a
__________________.
1. Program to rectify insufficient and/or ineffective cross training
2. Penalty to the employee for ignoring the policy and guideline handbook
3. Civil lawsuit for monetary damages in the care recipient's favor
4. Comprehensive paper trail to prove guilt
3. Civil lawsuit for monetary damages in the care recipient's favor
Which of the following styles of leadership involves the leader simply stating
what needs to be accomplished and how it will be done?
1. Laissez-faire
2. Democratic
3. Autocratic
4. Proactive
1. Laissez-faire
Which of the following advance directives is commonly described as appointing
someone to make decisions on a care recipient's behalf?
1. Do not resuscitate
2. Living will
3. Durable power of attorney
4. Plan of care
3. Durable power of attorney
,Team building is a key component of which management style?
1. Participatory
2. Authoritative
3. Delegative
4. Objective
1. Participatory
Strategic planning is best defined as an organizational process for
__________________.
1. Identifying goals and objectives
2. Implementing goals to create a desired outcome
3. Making decisions that achieve compliance
4. Comparing an organization's market position to its competition
1. Identifying goals and objectives
The process of pricing, promoting, and distributing services that satisfy both
individual and organizational objectives is known as __________________.
1. Market orientation
2. Marketing
3. Product specialization
4. Branding
2. Marketing
Which of the following is not a requirement of the long-term care ombudsman
program?
1. Provide public agencies with information regarding problems of care recipients
in healthcare organizations
2. Participate and observe the exit conference of a nursing healthcare
organization survey
3. License administrators of long-term care to practice the responsibilities of their
profession
4. Monitor, develop, and ensure implementation of laws governing long-term care
3. License administrators of long-term care to practice the responsibilities of their
profession
A document that expresses a care recipient's end-of-life wishes regarding
medical treatment is called a/an __________________.
1. Plan of care
2. Advance directive
3. Will and testament
4. Power of attorney
2. Advance directive
An arbitration agreement is a __________________.
1. Contract between a lawyer and judge that helps prevent lawsuits
2. Contract between parties agreeing to resolve disputes using a neutral third
party
3. More expensive option than going to court to resolve a claim
4. More labor-intensive option than going to court to resolve a claim
2. Contract between parties agreeing to resolve disputes using a neutral third party
, Which of the following methods of conflict resolution uses a third party who
reviews the situation and makes a binding decision?
1. Litigation
2. Arbitration
3. Adjudication
4. Mediation
2. Arbitration
Healthcare organizations are required by law to have a governing body that
__________________.
1. Has authority assigned by the administrator
2. Reports directly to the administrator, with limited authority
3. Has ultimate authority and accountability for the organization's affairs
4. Is appointed by the administrator and serves in an advisory capacity
3. Has ultimate authority and accountability for the organization's affairs
Because healthcare organizations can be held liable for the criminal acts of their
employees, the Office of Inspector General (OIG) encourages the implementation
of programs in __________________.
1. Employee education
2. Labor standards
3. Employee safety
4. Corporate compliance
4. Corporate compliance
A statement outlining the desired future of the organization is the
__________________.
1. Vision
2. Mission
3. By-laws
4. Articles of incorporation
2. Mission
Care recipient satisfaction is defined as __________________.
1. A tangible measurement
2. A service that meets or exceeds expectations
3. Family and staff surveys
4. Public perception of the community
2. A service that meets or exceeds expectations
Respondeat superior is a legal term that means the healthcare organization
__________________.
1. Must perform employee evaluations annually
2. Must respond to employee labor inquiries
3. Is responsible for providing employee liability protection
4. Is responsible for employee work errors while the employee is on duty
4. Is responsible for employee work errors while the employee is on duty
When determining an employer's liability for the acts of employees, it is important
to ascertain __________________.
1. Personal liability
2. Civil liability
Staff knowledge of expected outcomes and results is directly associated with
__________________.
1. Clearly communicated organizational goals
2. Motivated employees
3. Annually updated job descriptions
4. Improved compensation
1. Clearly communicated organizational goals
A crime that is punishable by a maximum term of imprisonment of one year is
known as __________________.
1. Misdemeanor
2. Felony
3. Tort
4. Neglect
1. Misdemeanor
A bill is introduced in the legislature. A technique often used by the legislative
committee who does not wish to embarrass the sponsor and does not want to
pass the bill, is known as __________________.
1. Favorable report
2. Deferment
3. Unfavorable report
4. Veto
2. Deferment
An employee violates an organization policy and as a result causes a care
recipient to suffer actual injury. This violation could result in a
__________________.
1. Program to rectify insufficient and/or ineffective cross training
2. Penalty to the employee for ignoring the policy and guideline handbook
3. Civil lawsuit for monetary damages in the care recipient's favor
4. Comprehensive paper trail to prove guilt
3. Civil lawsuit for monetary damages in the care recipient's favor
Which of the following styles of leadership involves the leader simply stating
what needs to be accomplished and how it will be done?
1. Laissez-faire
2. Democratic
3. Autocratic
4. Proactive
1. Laissez-faire
Which of the following advance directives is commonly described as appointing
someone to make decisions on a care recipient's behalf?
1. Do not resuscitate
2. Living will
3. Durable power of attorney
4. Plan of care
3. Durable power of attorney
,Team building is a key component of which management style?
1. Participatory
2. Authoritative
3. Delegative
4. Objective
1. Participatory
Strategic planning is best defined as an organizational process for
__________________.
1. Identifying goals and objectives
2. Implementing goals to create a desired outcome
3. Making decisions that achieve compliance
4. Comparing an organization's market position to its competition
1. Identifying goals and objectives
The process of pricing, promoting, and distributing services that satisfy both
individual and organizational objectives is known as __________________.
1. Market orientation
2. Marketing
3. Product specialization
4. Branding
2. Marketing
Which of the following is not a requirement of the long-term care ombudsman
program?
1. Provide public agencies with information regarding problems of care recipients
in healthcare organizations
2. Participate and observe the exit conference of a nursing healthcare
organization survey
3. License administrators of long-term care to practice the responsibilities of their
profession
4. Monitor, develop, and ensure implementation of laws governing long-term care
3. License administrators of long-term care to practice the responsibilities of their
profession
A document that expresses a care recipient's end-of-life wishes regarding
medical treatment is called a/an __________________.
1. Plan of care
2. Advance directive
3. Will and testament
4. Power of attorney
2. Advance directive
An arbitration agreement is a __________________.
1. Contract between a lawyer and judge that helps prevent lawsuits
2. Contract between parties agreeing to resolve disputes using a neutral third
party
3. More expensive option than going to court to resolve a claim
4. More labor-intensive option than going to court to resolve a claim
2. Contract between parties agreeing to resolve disputes using a neutral third party
, Which of the following methods of conflict resolution uses a third party who
reviews the situation and makes a binding decision?
1. Litigation
2. Arbitration
3. Adjudication
4. Mediation
2. Arbitration
Healthcare organizations are required by law to have a governing body that
__________________.
1. Has authority assigned by the administrator
2. Reports directly to the administrator, with limited authority
3. Has ultimate authority and accountability for the organization's affairs
4. Is appointed by the administrator and serves in an advisory capacity
3. Has ultimate authority and accountability for the organization's affairs
Because healthcare organizations can be held liable for the criminal acts of their
employees, the Office of Inspector General (OIG) encourages the implementation
of programs in __________________.
1. Employee education
2. Labor standards
3. Employee safety
4. Corporate compliance
4. Corporate compliance
A statement outlining the desired future of the organization is the
__________________.
1. Vision
2. Mission
3. By-laws
4. Articles of incorporation
2. Mission
Care recipient satisfaction is defined as __________________.
1. A tangible measurement
2. A service that meets or exceeds expectations
3. Family and staff surveys
4. Public perception of the community
2. A service that meets or exceeds expectations
Respondeat superior is a legal term that means the healthcare organization
__________________.
1. Must perform employee evaluations annually
2. Must respond to employee labor inquiries
3. Is responsible for providing employee liability protection
4. Is responsible for employee work errors while the employee is on duty
4. Is responsible for employee work errors while the employee is on duty
When determining an employer's liability for the acts of employees, it is important
to ascertain __________________.
1. Personal liability
2. Civil liability
