According to the _____ also known as the 80/20 rule, 80 per cent of the output from a
given situation or system is determined by 20 per cent of the input.
a.
input-output analysis
b.
ends-means analysis
c.
Pareto principle
d.
A-B-C priority principle
_____ are sub-roles under the ______ managerial role of managers.
a.
Disseminator, leader and entrepreneur; interpersonal
b.
Figurehead, spokesperson and monitor; information
c.
Figurehead, leader and liaison; interpersonal
d.
Disseminator, negotiator and monitor; decision-making
_____ of an organisation are the people or groups of people that have, or claim
ownership, rights, or interests in an organisation and its activities, past, present, or
future.
a.
Interest groups
b.
Stakeholders
c.
Suppliers
,d.
Shareholders
The first question to answer in an ethical decision-making process is:
a.
Is it fair to all stakeholders?
b.
Can it be disclosed?
c.
Is it legal?
d.
Does it meet the business’ standards?
_____ skills are the application of education, training and experience to organise a task,
job or project.
a.
Creative
b.
Teambuilding
c.
Technical
d.
Communication
The structuring of an organisation into a hierarchy, where the organisation and its
members are governed by clearly defined rational decision-making rules is known as
_____ management.
a.
systems
b.
administrative management
,c.
total quality
d.
bureaucratic
The structuring of an organisation into a hierarchy, where the organisation and its
members are governed by clearly defined rational decision-making rules is known as
_____ management.
a.
systems
b.
administrative management
c.
total quality
d.
bureaucratic
_____ is based on four pillars, namely the systems approach, a customer focus, people
involvement and a process of continuous improvement.
a.
Contingency management
b.
Quantitative management
c.
Total Quality Management
d.
The systems approach to management
Responsible management is the management of an organisation build on the
principles of (i) _____; (ii) _____ and (iii) _____.
, a.
(i) productivity; (ii) synergy; (iii) profitability
b.
(i) profitability; (ii) return on equity; (iii) corporate governance
c.
(i) sustainability; (ii) responsibility; (iii) ethics
d.
(i) quality; (ii) quantity; (iii) customers
The _____ principle of responsible management focus on stakeholder engagement with
the aim to optimise stakeholder value.
a.
ethics
b.
responsibility
c.
profitability
d.
sustainability
Which one of the following is an example of the informal management of business
ethics?
a.
Training in ethical matters
b.
Vision, mission and value statements
c.
Reporting, advice and communication channels
d.
given situation or system is determined by 20 per cent of the input.
a.
input-output analysis
b.
ends-means analysis
c.
Pareto principle
d.
A-B-C priority principle
_____ are sub-roles under the ______ managerial role of managers.
a.
Disseminator, leader and entrepreneur; interpersonal
b.
Figurehead, spokesperson and monitor; information
c.
Figurehead, leader and liaison; interpersonal
d.
Disseminator, negotiator and monitor; decision-making
_____ of an organisation are the people or groups of people that have, or claim
ownership, rights, or interests in an organisation and its activities, past, present, or
future.
a.
Interest groups
b.
Stakeholders
c.
Suppliers
,d.
Shareholders
The first question to answer in an ethical decision-making process is:
a.
Is it fair to all stakeholders?
b.
Can it be disclosed?
c.
Is it legal?
d.
Does it meet the business’ standards?
_____ skills are the application of education, training and experience to organise a task,
job or project.
a.
Creative
b.
Teambuilding
c.
Technical
d.
Communication
The structuring of an organisation into a hierarchy, where the organisation and its
members are governed by clearly defined rational decision-making rules is known as
_____ management.
a.
systems
b.
administrative management
,c.
total quality
d.
bureaucratic
The structuring of an organisation into a hierarchy, where the organisation and its
members are governed by clearly defined rational decision-making rules is known as
_____ management.
a.
systems
b.
administrative management
c.
total quality
d.
bureaucratic
_____ is based on four pillars, namely the systems approach, a customer focus, people
involvement and a process of continuous improvement.
a.
Contingency management
b.
Quantitative management
c.
Total Quality Management
d.
The systems approach to management
Responsible management is the management of an organisation build on the
principles of (i) _____; (ii) _____ and (iii) _____.
, a.
(i) productivity; (ii) synergy; (iii) profitability
b.
(i) profitability; (ii) return on equity; (iii) corporate governance
c.
(i) sustainability; (ii) responsibility; (iii) ethics
d.
(i) quality; (ii) quantity; (iii) customers
The _____ principle of responsible management focus on stakeholder engagement with
the aim to optimise stakeholder value.
a.
ethics
b.
responsibility
c.
profitability
d.
sustainability
Which one of the following is an example of the informal management of business
ethics?
a.
Training in ethical matters
b.
Vision, mission and value statements
c.
Reporting, advice and communication channels
d.
