What type of question gets the facts when qualifying a customer and determining their needs? correct answer Specific
The Ram Body Builder's Guide provides a ________________ section that includes towing charts with payload and towing specifications. correct answer Technical Information
The FCA Performance Institute Learning Center features _______________ , which provides excellent towing information. correct answer Video Central
One thing that often surprises first-time truck buyers is that towing and payload weights ___________ each other. correct answer affect
Qualifying customers is a key step in the _________ process. correct answer sales
The total weight of a vehicle with cargo, driver and passengers, fuel, fluids and all standard and optional equipment is called __________. correct answer Gross Vehicle Weight (GVW)
On the Ram Brand website, the Augmented Reality tool slides to show the vehicle and the vehicle equipped with an available ___________. correct answer upfit package
Which of the following is included in a vehicle's Curb Weight? correct answer All fluids, standard equipment and factory-installed options
A gooseneck trailer is classified as a ____________ trailer. correct answer Class V
The __________ type of hitch applies leverage between the tow vehicle and trailer, sharing tongue weight among all wheels of the vehicle and trailer. correct answer weight-distributing