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CPI Exam questions with correct answers
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Crisis Development Model correct answer Individual Behavior Staff Attitude 1. Anxiety 1. Supportive 2. Defensive 2. Directive 3. Acting Out 3. Non-Violent Crisis Intervention 4. Tension Reduction 4. Therapeutic Rapport Anxiety correct answer A noticeable increase or change in behavior Supportive correct answer An empathic, non-judgmental approach attempting to alleviate. (Listening, take a break) Defensive correct answer Beginning stage of loss of rational. (Belligerent, Challenging) Directive correct answer Staff takes control of the potential escalation. (Timer, Walk) Acting-Out Person correct answer Total loss of control. Nonviolent Crisis Intervention correct answer Restraint is last resort
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cpi exam questions with correct answers
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