SHRM-CP 2021 questions with correct answers

SMART goals should have which of the following characteristics? - correct answer Specific, Measurable, Achievable, Relevant, Timely When performing a cost-benefit analysis of a proposed project, what is a project worker's salary an example of? - correct answer A cost Which of the following is a tool from the Six Sigma approach? - correct answer Value stream mapping An organizations overall attitude towards dress code, working remotely, social retreats for employees, and designated break times can be best described as which of the following? - correct answer Corporate Culture Which components of a SWOT matrix examine influences that are EXTERNAL to the organization? - correct answer Opportunities and threats Which components of a SWOT matrix examine influences that are INTERNAL to the organization? - correct answer Strengths and weaknesses Which of the following data collection methods require the services of a skilled facilitator? - correct answer Focus Groups What does it mean when a process has been validated? - correct answer That process inputs are tightly-controlled and produce the same desired output each time the process takes place. What is the practice of benchmakring - correct answer Comparing an organizations inactivates and outcomes against competition and/or industry standards.