Amazon Driver Training Exam Questions with Verified Answers

Do you push or pull a cart? - Answer- push with two hands unless the items in the cart obstruct your view why is it important to load your vehicle correctly? - Answer- it prevents items from falling and injuring you, and it makes your delivery faster and more efficient. Areas of high traffic or movement by associates are known as... - Answer- Hotspots 5 mph - Answer- delivery associates/flex drivers are not allowed to drive faster than... in station or on property. As a delivery associate you must never - Answer- back up your vehicle, drive around other vehicles, complete u-turns by treating each package like it's your own - Answer- how can you provide a positive customer experience? driver's license, Amazon ID badge, and high visibility safety vest - Answer- before you enter station, what do you need to have? pushing keeps the weight of the dolly in your power zone - Answer- why is it important to push a dolly instead of pulling it? test the weight, bend at the knees and used two hands, and ask for a team lift of the package is above 50 lb - Answer- what should you do before you lift a bag full of packages? back in your vehicle up, exiting your lane without lane captain approval or yard marshal instruction, and using headphones - Answer- All of these are things you should avoid for proper station safety etiquette in the back - Answer- when moving an empty cart, where do you stand for best visibility? Safe driving - Answer- REPS = R - Answer- recognize hazards E - Answer- eliminate distractions P - Answer- plan ahead S - Answer- Seek Space 5-8 seconds - Answer- check your mirrors every... 9 people - Answer- how many ppl die every day in the us because of distracted driving? Eye-Lead time - Answer- Distance measurered in second, that a driver's eyes look ahead of their vehicle 7 seconds - Answer- maintain how many seconds following times received under 30 mph? 840,000 - Answer- how many blind spot incidents occur in the US each year? GOAL - Answer- get out and look Green lights you did not see turn green - Answer- what are stale green lights? 1,3,5,7 - Answer- are the blind spots on Amazon vehicles, because they sit higher than traditional vehicles. 11 hours in a 14hr period - Answer- Amazon recommends that you do not drive more than.... 12 hours and a 14-hour period - Answer- Amazon recommends that you do not work more than.... 60hrs - Answer- Amazon recommends that you do not drive more than.... hours in a 7 day period seven van lengths or roughly half a football field - Answer- The safe walking distance is about The length of three delivery vehicles - Answer- a safe backing distance is roughly about using the driveway - Answer- if a delivery point appears to be more than seven van lengths we recommend... regulated by the US department of transportation or dot - Answer- any vehicle that has a gross vehicle weight that is 10,000 1 lb or more DVIC Inspection - Answer- completed before and after all trips. this is the free and post audit. always completed twice a day. True - Answer- The purpose of DVIC is to keep you and other safe on the road. DVIC is critical to keeping people in vehicle safe or on the road - Answer- safety is Amazon's top priority and... level one DOT inspection - Answer- the most thorough, as it examines the driver as well as the vehicle. it is also the most commonly conducted inspection known as... level two DOT inspection - Answer- a walk around driver and vehicle inspection that is very similar to level one DOT inspections, but only includes examinations of items that can be inspected without physically getting under the vehicle level 3 DOT inspection - Answer- The driver only inspection, that examines driver related items such as the driver's license, medical examiner certificate, hours of service, record of duty status, and seat belt. Amazon's foundational safe driving system - Answer- what is REPS and Checks to enforce safe driving habits and save lives - Answer- why should you use REPS and Checks prevent controllable incidents - Answer- what can the REPS and Checks do for you? they damage property and/or the vehicle - Answer- what is the top mistake delivery associates make when driving an Amazon vehicle for the first time being a safe driver is important because I am driving a heavier and larger vehicle than others on the road - Answer- why is being a safe driver important? safe driving can save my life and others' lives around me - Answer- what is the most important thing safe driving can do for you? vehicle inspection is completed by me before and after each trip and just performed on a mobile application on my delivery device. - Answer- what is the vehicle inspection and how do you perform one? vehicle inspections ensure our vehicles are safe and road ready. - Answer- why are vehicle inspections important? The vehicle inspection equips me to have a safe and efficient delivery day - Answer- what can inspections do for you? TRUE - Answer- if a department of transportation dot delivery associate fails a roadside inspection, the dot delivery associate may have an out-of-service order, which means they cannot operate the vehicle again into the violation has been fixed. True - Answer- department of transportation. delivery associates are required to have a dot physical exam in our subject to compliance, safety, accountability. speed, lack of attention, and quick move into overcorrect. - Answer- according to the Federal motor Carrier safety administration, 70% of all rollover accidents involve driver error because of a vehicle center of gravity does not change whether or not the vehicle is full or empty - Answer- false count 1-2-3 - Answer- to seek space using REPS and Checks, how long should you wait at an intersection after the vehicle ahead of you starts moving? a green traffic light that is about to change because it has been green since it has been in your horizon. - Answer- what is a stale green light? to eliminate distractions using REPS and Checks, how long do you need for eye lead time? - Answer- 8 to 15 seconds these are cards we leave for customers if we are able to deliver a package. - Answer- we missed you cards are... package ID - Answer- typically just refer to as the TBA. TBA means transported by Amazon. you will use this number anytime you need to refer to a specific package scannable code - Answer- this is the barcode you scan. there are lots of barcodes on the labels, but your scanner will only take the one it needs, so don't worry about scanning the wrong one. sort zone letter - Answer- oversized packages are sorted by zone letter to reflect the order of deliveries on route. this will help assist in loading so that overflow packages that will be delivered first are easy to access driver aid number - Answer- Will be a four digit number, or short word. these numbers and/or letters are sequence to reflect the order of deliveries on route. low driver aid numbers - Answer- Will be delivered first high driver aid numbers - Answer- will be delivered last, if there is a word in place of the driver a number it could be delivered anywhere in the number sequence. stay in the vehicle and call the customer - Answer- what is the first thing you do if a dog is loose at the delivery location? call me move to a safe location while keeping the dog in sight. use the packages as a barrier between you and the dog. call the customer to schedule an alternative delivery location. then, report it using the delivery application. - Answer- you walk up to a house to deliver, and a dog suddenly approaches. what do you do? FICO scoring - Answer- acceleration, breaking, cornering, distractions, and speeding affect your... you can use one click entry - Answer- if a delivery spot is marked with a blue dot. orange - Answer- what color are Amazon lockers gray - Answer- what color are Amazon hubs you only need your delivery app to check in and out, meaning you do not need to scan the packages with the delivery app before you deliver them. - Answer- what do you need for Amazon lockers? Scan every package with the delivery app before delivering the package to the non Amazon locker - Answer- for not Amazon lockers you will need to... each day will start by meeting up with the delivery service partner for DSP team to collect your necessary tools - Answer- on a typical morning what is the first thing you do as a DA? Scan every delivery bag and package before beginning your route - Answer- before loading your vehicle what must be done first? to keep delivery associates safe by reducing the number of drivers walking in driver lanes inside the station - Answer- why do we conduct a wave dispatch? Yard Marshal - Answer- after loading your vehicle, wait for the... to give the all clear and signal for everyone to leave. together - Answer- the whole team leaves... to reduce incidence by ensuring fewer drivers are walking in the driveways