EN 2150 Week 2 QUIZ WITH SOLUTIONS

EN 2150 Week 2 QUIZ WITH SOLUTIONS • Question 1 2.5 out of 2.5 points Which of the following statements about revising business messages is most accurate? Selected Answer: b. Effective revision saves time, avoids confusion, and optimizes your credibility. Response Feedback: Rationale: To avoid messages that waste time, create confusion, and reduce your credibility, take to revise -- even for short messages. • Question 2 involves checking for problems with spelling, grammar, punctuation, names and numbers, and format. 2.5 out of 2.5 points Selected Answer: Proofreadi ng Response Feedback: Rationale: Proofreading, which occurs during the third phase of the writing process, involves correcting the grammar, spelling, punctuation, and format of a business document. • Question 3 Which of the following is an advantage of the direct strategy? 2.5 out of 2.5 points Selected Answer: c. Saves the reader's time Response Feedback: Rationale: The direct strategy saves the reader's time. The direct strategy also sets a proper frame of mind and prevents frustration. • Question 4 2.5 out of 2.5 points Business writing is very similar to academic writing, in that you should focus on discussing your feelings and displaying your knowledge. Selected Answer: Fals e Response Feedback: Rationale: Business writing differs greatly from academic writing in that it should focus on the readers' needs, rather than your own knowledge or feelings. • Question 5 2.5 out of 2.5 points An important aspect of the first phase of writing a business message is anticipating the audience's reaction to the message. Selected Answer: Tru e Response Feedback: Rationale: Anticipating the audience's reaction will help the writer create a more successful message. Thus anticipating audience reactions is one of the most important steps during the prewriting phase. • Question 6 Proofreading should take place only after the content of a message is in its final form. 2.5 out of 2.5 points Selected Answer: Tru e Response Feedback: Rationale: Proofreading should occur only after content is finalized; otherwise, you may waste time checking items that will later be changed or omitted. • Question 7 2.5 out of 2.5 points Business writers generally place the topic sentence near the end of a paragraph to serve as a summary. Selected Answer: Fals e Response Feedback: Rationale: Business writers generally place the topic sentence first in a paragraph. It tells readers what to expect and helps them understand the central thought immediately. • Question 8 A topic sentence 2.5 out of 2.5 points Selected Answer: d. states the main idea of the paragraph. Response Feedback: Rationale: A topic sentence states the main idea of the paragraph. It tells readers what to expect and helps them understand the paragraph's central thought immediately. • Question 9 How many main ideas should be developed in a paragraph? 2.5 out of 2.5 points Selected Answer: c. One Response Feedback: Rationale: Good business writers develop well-organized paragraphs by focusing on a single main idea. • Question 10 The dangers of using slang in business writing include 2.5 out of 2.5 points Selected Answer: d. All answer choices are correct. Response Feedback: Rationale: Slang is composed of informal words with arbitrary and extravagantly changed meanings that can obscure the message. Slang words quickly go out of fashion and lose appeal when everyone begins to understand them. Thus all choices are correct. • Question 11 2.5 out of 2.5 points The indirect strategy works well with three kinds of messages: (a) bad news, (b) ideas that require persuasion, and (c) sensitive news. Selected Answer: Tru e Response Feedback: Rationale: The indirect pattern should be used for messages that contain (a) bad news, (b) ideas that require persuasion, or (c) sensitive news. • Question 12 0 out of 2.5 points Editing, which occurs during the third phase of the writing process, means improving the content and sentence structure of your message. It may include adding, cutting, recasting, reformatting, and redesigning what you have written. Selected Answer: Fals e Correct answer is True • Question 13 2.5 out of 2.5 points The final task in the third phase of the writing process is evaluating your message to decide whether it accomplishes your goal. Selected Answer: Tru e Response Feedback: Rationale: The third phase of the process involves revising, proofreading, and evaluating your message. The final step in the third phase involves evaluating your message to decide whether it accomplishes your goal. • Question 14 2.5 out of 2.5 points The communication process begins when the receiver provides feedback to the sender. Selected Answer: Fals e Response Feedback: Rationale: The communication process begins when the sender has an idea. • Question 15 2.5 out of 2.5 points The first phase of the writing process involves analyzing the audience and your purpose for writing, anticipating your audience's reaction to your message, and Selected Answer: a. adapting your message to the audience. Response Feedback: Rationale: Many beginning writers forget to complete Phase 1: analyze the audience and purpose, anticipate audience reaction, and adapt the message to the audience. • Question 16 One advantage of the indirect strategy is that it respects the feelings of the audience. 2.5 out of 2.5 points Selected Answer: Tru e Response Feedback: Rationale: The indirect strategy begins with an explanation and evidence and then presents the main idea. As a result, this organizational technique respects the feelings of the audience. Other advantages to the indirect strategy include encouraging a fair hearing and minimizing a negative reaction. • Question 17 The communication process begins when the sender 2.5 out of 2.5 points Selected Answer: b. has an idea. Response Feedback: Rationale: The communication process begins when the sender has an idea. • Question 18 Research is key to helping a writer shape a business message. 2.5 out of 2.5 points Selected Answer: Tru e Response Feedback: Rationale: Research is an important step in the writing process to help writers shape effective messages. • Question 19 Which of the following sentences demonstrates conversational business writing? 2.5 out of 2.5 points Selected Answer: b. I am upset about your return policy. Response Feedback: Rationale: The sentence that reflects conversational business writing is "I am upset about your return policy." All other answer choices demonstrate either unprofessional (ticks me off) or formal language (provoked). • Question 20 2.5 out of 2.5 points Long reports and complex business problems generally require some use of formal research methods. Selected Answer: Tru e Response Feedback: Rationale: Business writers generally place the topic sentence first in a paragraph. It tells readers what to expect and helps them understand the central thought immediately.