COMS 101 QUIZ 1 QUESTIONS AND CORRECT ANSWERS

listening Correct Answer paying close attention to, and making sense of, what we hear hearing Correct Answer the vibration of sound waves on the eardrums and the firing of electrochemical impulses in the brain ethnocentrism Correct Answer the belief that one's own group is superior to all other groups critical thinking Correct Answer focused, organized thinking about such things as the logical relationships among ideas, the soundness of evidence, and the differences between fact and opinion ways to lower fear (6) Correct Answer experience practice prep visualization positive thinking don't expect perfection 5 guidelines for ethical speaking Correct Answer be honest be prepared no name calling or abusive language no plagiarism goals ethically sound 3 guidelines for ethical listening Correct Answer be courteous and attentive avoid pre-judging keep an open mind tips to become a better listener (7) Correct Answer take listening seriously be an active listener resist distractions don't be diverted by appearance or delivery suspend judgement focus your listening develop note taking skills Speech Communication Process Correct Answer speaker listener message channel interference