CPP Practice Test QUESTIONS WITH COMPLETE SOLUTIONS

William may make changes in the Procurement Department. what is his first step when considering a new process? a. Engaging in a process mapping activity b. Identifying a need for change c. Building a flowchart d. Creating a policy and procedures manual correct answer: Identifying a need for change Sam's team in creating steps for requisition processing. Which of the statements describe why implementing processes is important? Use of processes promotes: a. standards, fairness and transparency b. standards, planning and transparency c. efficiency, planning and standards d. efficiency, fairness and transparency correct answer: efficiency, fairness and transparency Processes should be developed to prevent unethical behavior and it is essential that organizations have an approach that promotes consistency throughout the procurement process. Sean is reviewing his organizations values, customs and beliefs, which of the following is Sean reviewing? a. cohesion b. incentives c. stakeholder policy d. culture correct answer: Culture How can Cindy successfully develop entity staff to work more as a productive, cohesive team in the future? a. focus primarily on interviewing the correct staff rather than former staff b. recruit for skills and hire for suitability in the office c. focus professional development on furthering skills rather than cross-training d. focus primarily on skillsets that get the job done. correct answer: Recruit for skills and hire for suitability in the office when hiring, managers must consider the impact of the new employee on the office's climate. As a procurement manager, which strategy can Joe employ to encourage a good perception by the office stakeholders? a. adjust strict deadlines to promote inclusion by SWMBE community b. favor internal customers over suppliers c. create a fair balance between internal customers and suppliers d. favor suppliers over customers correct answer: Create a fair balance between internal customers and suppliers Internal customer and suppliers are stakeholders to procurement and must be treated in a manner that is ethical and just to preserve the procurement process. Each group of people are stakeholders to procurement and must be treated in a manner that is ethical and just in order to preserve the Procurement process. The Chief Procurement Officer has asked Amy to define standards for next fiscal year's performance. What is she describing?