WVU BCOR 330 Exam 3 questions and answers with rated solutions

WVU BCOR 330 Exam 3 questions and answers with rated solutions structured process formally defined, standardized processes that involve day to day operations; accepting a return, placing an order, and purchasing raw materials are common examples dynamic processes flexible, informal and adaptive processes that normally involve strategic and less structured managerial decisions and activities; deciding to open a new store is an example workgroup process an information system that supports a particular department or workgroup functional information systems workgroup information systems that support a particular business function functional application software that provides features and functions necessary to support a particular business activity (function) entierprise processes processes that span an organization and support activities in multiple departments enterprise information systems information systems that support cross-functional process and activities in multiple departments inter-enterprise processes span two or more independent organizations; example: process of buying a healthcare insurance policy via a healthcare exchange inter-enterprise information systems support one of more inter-enterprise processes process efficiency a measure of the ratio of process outputs to inputs process effectiveness a measure of how well a process achieves organizational strategy data integrity problem in a database, the situation that exists when data item values disagree with one another. An example is two different names for the same customer business process reengineering the activity of altering existing and designing new business processes to take advantage of the capabilities of new information systems technology inherent processes the procedures that must be followed to effectively use licensed software customer relationship management system (CRM) a suite of applications, a database, and a set of inherent processes for managing all the interactions with the customer, from lead generation to customer service customer life cycle taken as a whole, the process of marketing, customer acquisition, relationship management, and loss/churn that must be managed by CRM systems enterprise resource planning (ERP) a suite of application called modules, a database, and a set of inherent processes for consolidating business operations into a single, consistent, computing platform ERP system information system based on ERP technology enterprise application integration (EAI) a suite of applications that integrates existing systems by providing layers of software that connect applications together train the trainer training sessions in which vendors train the orgs employees, called Super Users, to become in-house trainers in order to improve training quality and reduce training expenses industry specific solutions an erp template that is designed to serve the needs of companies or organizations in specific industries. Such solutions save time and lower risk. The development of industry-specific solutions spurred ERP growth self efficacy a persons belief that he or she can successfully perform the task required in his or her job distributed systems systems in which application processing is distributed across multiple computing devices