NCOA Test 2, Questions and complete solutions

NCOA Test 2, Questions and complete solutions MSgt Clark manages a very profitable online home-based business. She has a close friendship with MSgt Brown so she allows him to do some work for her to make extra money. Her business has grown to the point that it takes up most of her free off-duty time, so she recently started using her computer at work to attend to business matters. Last week, Brown discovered her use of government equipment to conduct her personal business. He knows what she is doing is wrong; however he depends on the money from Clark's business to pay for his wife's new car. MSgt Brown's ___________ will MOST likely ________mission effectiveness. a. understanding of the Ds; enhance c. understanding of the Three Ps; enhance d. misunderstanding of the Three Ds; hinder SrA Smart returned from leave a few weeks ago and although he thought he completed all the required paperwork upon his return, he learns that is not the case and immediately re-submits the paperwork. Months pass before realizes he was never charged for those leave days he used. Wanting to keep his supervisor, TSgt Wright, in the loop, he explains what happened. After some consideration, Wright says "Finance made the mistake, so don't worry about it. Besides, it's not your responsibility to do their job for them." TSgt Wright's ______________will MOST likely_________ her effectiveness. a. understanding of the Three Os; enhance c. understanding of the Three Ds; enhance d. misunderstanding of the Three Os; hinder MSgt Wilburn is a very motivated and competitive member of his unit. Each time he has been eligible for promotion he was promoted on his first attempt and he wants that streak to continue. He knows in order for this to happen he needs to be visible within the organization in hopes of being stratified above his peers. When drafting bullets for his upcoming enlisted performance report, he takes credit for actions he did not conduct. The way he sees it no one will ever notice. This scenario BEST illustrates___________ and its impact on NCO and mission effectiveness. b. Worry over Image c. Loyalty Syndrome Sgt Duvernay works in Logistics Readiness vehicle maintenance flight. The flight is responsible for maintaining 127 different makes and models of government vehicles. The vehicles vary from squadron to squadron, and range from bucket loaders, bulldozers and sewer trucks to weapons trailers and ambulances. Due to a recent deployment, shop personnel has decreased and as a result the vehicle-in-commission rate has dropped from 90% to 83%. Not wanting to bring attention to the section, MSgt Duvernay reports the percentage rates from the previous month at the weekly staff meeting with the commander. MSgt Duvernay actions BEST identify___________. a. Ethical Relativism c. Loyalty Syndrome SSgt Walker and his team are preparing for an inspection. While organizing the storage room, A1C Bates discovers equipment that should have been turned in months ago per the AFI. He reports the findings to Walker and suggests hiding the equipment until after the inspection. Walker responds, "That will quickly take care of the problem, but understand there are possible consequences for that decision." After considering the consequences, Bates decides to fill out the paper work to turn-in the equipment. On the inspection report, it was noted that equipment was turned in late; however, the work center identified it and corrected the discrepancy in a proper manner. This scenario BEST illustrates effective use of _____________ and its impact on NCO, unit, and mission effectiveness. a. The Legal test c. The DOD Joint Staff Guide 5260 SSgt Stanley, a well-respected NCO, conducted a review of the work center's training records for the upcoming Operational Readiness Inspection. During his review, he identified several required tasks that weren't signed off. Due to time constraints, he had his Airmen initial off on those tasks. He planned to go over the areas at another time. SSgt Stanley's behavior of _____________will MOST LIKELY __________ NCO, unit, and mission effectiveness. b. Worry over Image; reduce c. Ethical Relativism; increase TSgt Adams, the Air Traffic Control NCOIC, calls a meeting with her shift leaders to discuss the change to the department's schedule. During the meeting, she asks, "Can you give me your perspective on people's general mood concerning our current ops tempo? Do you think they see the significance in the job that we do here?" SSgt Thomas the night shift leader stood up and said, "It's my perception that people have an appreciation and are well aware of the importance of providing the needed manpower." TSgt Adam's understanding/misunderstanding of ___________________ will MOST likely have a _________ impact on mission effectiveness. a. Socio-Behavioral Tendencies, positive b. Socio-Behavioral Tendencies, negative d. social sensitivity; negative TSgt Campbell is newly assigned to a joint international unit that is made up of Army, Navy and Air Force personnel from seven nations. A few weeks into the new assignment, TSgt Campbell noticed some individuals not being receptive to their Korean team members at work center meetings. During the next meeting, TSgt Campbell made sure to ask the Korean team to provide their operational inputs. The Korean team's inputs were critical to the unit meeting mission requirements ahead of schedule. TSgt Campbell's actions BEST illustrate the _______________ technique and its impact on mission effectiveness. b. feedback c. assistance A1C Gower, an Airman with a Filipino background, just graduated from technical training school and is PCSing to her first duty station overseas. The day she arrived in country, she was picked up by TSgt Sandy, her new supervisor. On their way to base, TSgt Sandy said, "I remember you telling me how much you're going to miss your family and friends when we spoke on the phone. I'll link you up with A1C Saner; she is also from the Philippines. We both want you to feel welcome, so if you need anything, please ask." TSgt Sandy's actions BEST illustrates the _____________ technique of the F.A.I.R.™ Way. a. Feedback b. Inclusion TSgt Baer and TSgt Chambers are co-chairing the unit's next commander's call and they are working well together. During one of their weekly meetings, they argued about who was doing more work. TSgt Baer said, "Look, I'm not singling you out. All I'm saying is everyone knows that men are stronger and we do most of the hard work. You women just can't do as good a job as us." TSgt Baer's comment BEST identify a form of ____________. a. discrimination b. perception TSgt Hayden, the Dining Facility Fight Chief, overhears his NCOIC, SSgt Forgit trying unsuccessfully to communicate with a Portuguese speaking dependent. TSgt Hayden thinks for a moment and realizes that SrA Silva (one of his Airmen) is Brazilian and speaks Portuguese. TSgt Hayden quickly requests help from SrA Silva and shortly after taking over the situation, the patron shakes SrA Silva's hand and leaves with his order. TSgt Hayden's understanding/misunderstanding of __________ will MOST likely ________________ mission effectiveness. b. diversity awareness; hinder c. equal opportunity; enhance d. equal opportunity; hinder Due to his military experience and Public Affairs AFSC, TSgt Banks is selected to brief newcomers at his deployed location. During the brief he says, "These characteristics of diversity are with a person at birth, and usually doesn't alter during a person's life." TSgt Banks' comments BEST identify the ________________. a. secondary dimension of diversity c. socio-behavioral tendencies SSgt Griswold has been accused of sexual harassment, and is noticeably upset when he approaches you for advice. You tell him there's a support source that will maintain privileged communication and provide guidance throughout the situation. It's employees report to a chain of command outside of this wing, so they would be able to represent him without bias or conflict of interest. Your description BEST identifies the ______________. a. Airman & Family Readiness Center b. Equal Opportunity office SSgt Runner had recently returned from deployment and was getting back into the swing of things at home station. As an Airman pulled away from the shop, their vehicle backfired. SSgt Runner immediately dropped to the floor and sought cover. TSgt Vann witnessed the reaction and approached SSgt Runner. Although SSgt Runner was embarrassed at first, TSgt Vann assured him that he's not the first person to respond this way when sights or sounds bring traumatic memories back. TSgt Vann encouraged SSgt Runner to schedule an appointment at the MTF and reassured him that there was nothing to feel embarrassed about. TSgt Vann's understanding/misunderstanding of __________ will MOST LIKELY _________________ subordinate effectiveness. a. stress management strategies; increase b. stress management strategies; decreasec. Post-Traumatic Stress Disorder; increase d. Post-Traumatic Stress Disorder; decrease Before starting the 3-day weekend, TSgt Anderson gave her work center a safety briefing. She referenced a visual aid depicting the 0-0-1-3 formula to remind everyone to be responsible if they choose to consume alcohol. She described an article that detailed the number of Airmen deaths and accidents attributed to alcohol misuse over the past year. She explained the commander's policy on alcohol-related incidents, and clarified the expected consequences of unsafe conduct. TSgt Anderson's actions BEST illustrates ___________________. b. identification c. deglamorization TSgt Watson was tasked to review all of the applications for postal duty to identify any disqualifying information or to remove any applications that didn't contain the minimum requirements. He followed the checklist carefully to understand the requirements and set about his task. First he removed packages from those who were above or below the rank requirement. Then removed the ones who didn't have the required previous experience. Finally, he removed packages of anyone with a referral EPR within the last 3 years. The remaining packages only contained those qualified for overseas postal duty. TSgt Watson's actions BEST illustrate __________________ and its impact on mission effectiveness. a. unlawful discrimination