EPIC CERTIFICATION QUESTIONS AND ANSWERS 100% PASS

EPIC CERTIFICATION QUESTIONS AND ANSWERS 100% PASS What is Chronicles, and is it unique to Epic's clinical products? Chronicles is Epic's database management system and is used by all its software applications. Fill in the blanks: Master files contain ___________. If you compare two records in the same master file, you find that the _________ are the same, but the ___________ can be different. Records, items, values True or False: Hyperspace does not store patient data. True 1. Using the filing cabinet analogy, match each Epic term to its counterparts: a. Masterfile b. Record c. Item d. Contact a. Masterfile - Drawer b. Record- Folder c. Item- Question d. Contact- Paper Which of the following pieces of the Chronicles structure represents a single entity in the system, for example, a single patient, a single provider, or a single medication? Record Which of the following pieces of the Chronicles structure keeps track of the changes in the records data over time? Contact Which of the following items does not change per contact? DOB Page up Previous Screen (move to the previous menu) or (Exit) opt Return to main menu = Re-open last accessed record ? List of all possible records Shift +F5 Help Item number A unique number used to identify the item. Item Title A descriptive title given to each item. Guarantor The financially and legally responsible party. Typically refers to the patient, or one who is financially responsible for their medical bills, such as parent, guardian, or employer. Coverage The insurance company, aka the payor, and the details of the benefit plan information. For example, insurance company Bravo Insurance (payor) offers Bravo Gold (plan) to insured members. Bravo Gold covers office visits at 80% of the billed amount. Subscriber The person whose name is on the insurance plan Member A person covered on the insurance plan. The subscriber would also be a member of their own insurance plan. Three specific Epic records work behind the scenes to ensure patients receive their statement Patient (EPT) records contain patient demographics; patient demographics are not to be confused with billing demographics, which are stored in the guarantor account. Guarantor account (EAR) records store information concerning the person responsible for the self-pay portion of the visit. It stores all of the information about charges, payments, adjustments, billing demographics, as well as claim and statement history Coverage (CVG) records store information about the patient's payor and plan, with details such as effective dates for the coverage, and subscriber demographics. What Icon in MyChart shows you are set up for paperless billing? the green leaf What is the purpose of an activation code? To supply a unique piece of information used to validate the patient's identity. Tab Next field Left Arrow Previous field Up and Down Arrow Field or line above or below F1 Delete Line F2 Delete to end of line/field F3 Restore Home + Up Arrow Scroll to top of list Home + Down Arrow Scroll to bottom of page Home + F8 Display information about an item Home + F9 Screen fast forward Account Payment Allows patients to pay copays and outstanding bills using their credit cards over the web Account Recent Payments Allows patients to access information concerning payments that they have made. Appointment Cancel Patients are able to cancel appointments Appointment Review Patients are able to access the My Appointments feature, which displays patients' upcoming appointments. Patients confirm and cancel appointments from this page. Appointment Schedule Request Patients are able to send appointment request messages to your facility Make Appointment Patients are able to access the schedule a New Appointment feature Make Appointment Using Ticket Patients are able to access the Scheduling Tickets feature, which allows patients to schedule their own appointments using Scheduling Tickets Benefit Details Patients are able to access the Benefit Details feature, which allows patients to view details about their insurance benefits. Patients can access this feature from the Health Insurance page (Insurance Summary Feature). Customer Service Request Patients are able to send Customer Service requests to your facility. Driving Directions Patients are able to access the Driving Directions feature, which allows patients to map driving directions to and from your sites Letters Allows patients to view letters attached to their medical records Medical Advice Request Allows patients to send an electronic message to your facility. Your facility can configure which providers and patients are contained in the recipient list Provider Details Allows patients to view information concerning a provider. Patients can access the Provider Information page by clicking the name of a provider (if its a hyperlink) You are a physician seeing a patient today for an office visit. The patient would like to sign up for MyChart. How could you quickly send the patient activation information via text message? Choose all that apply. The MyChart Signup section in the After Visit Summary (AVS) Using Instant Activation Sending the text from the Rooming activity The MyChart Signup section in the billing summary B. Using Instant Activation and C. Sending the text from the Rooming activity Data Type Determines the format of data stored in the item. Page Down Next Screen Add Type Determines how information will be handled for that item over time. Response Type Determines the number of values that can be stored in an item. Page up Exit (or previous Screen) Shift +F7 Exit Networked (Optional) Defines a relationship between the item and another record, usually in a different database. Indexed (Optional) Specifies if the item is indexed, allowing for quicker searching and reporting.