Unit 33 (P6)
Introduction:
In this report I shall be explaining how the government supports the development of e-
business.
E –commerce regulations 2002:
The Electronic Commerce Regulations 2002 establishes legal rules that online retailers and
service providers must comply with when dealing with consumers in the 27 member
countries of the European Union (EU). The directive dictates the information that consumers
must be provided with in online transactions. If a retailer/service provider fails to provide
information required by the directive, its contract with the consumer may be invalid and it
may be in breach of member state retail law.
Consumer protection distance selling regulations:
The Distance Selling Regulations were passed to protect consumers when they shop online or
enter into other contracts at a distance from the supplier. The rationale for giving consumers
special protection in such deals is that the consumer does not have the benefit of meeting
face-to-face with the supplier and inspecting the goods or services offered for sale.
The Regulations give consumers a right to:
receive clear information about the supplier, the goods or services and the sale
before deciding to buy;
confirmation of this information in writing;
a cancellation period of 7 working days in which to withdraw from the contract
Protection from payment card fraud.
Introduction:
In this report I shall be explaining how the government supports the development of e-
business.
E –commerce regulations 2002:
The Electronic Commerce Regulations 2002 establishes legal rules that online retailers and
service providers must comply with when dealing with consumers in the 27 member
countries of the European Union (EU). The directive dictates the information that consumers
must be provided with in online transactions. If a retailer/service provider fails to provide
information required by the directive, its contract with the consumer may be invalid and it
may be in breach of member state retail law.
Consumer protection distance selling regulations:
The Distance Selling Regulations were passed to protect consumers when they shop online or
enter into other contracts at a distance from the supplier. The rationale for giving consumers
special protection in such deals is that the consumer does not have the benefit of meeting
face-to-face with the supplier and inspecting the goods or services offered for sale.
The Regulations give consumers a right to:
receive clear information about the supplier, the goods or services and the sale
before deciding to buy;
confirmation of this information in writing;
a cancellation period of 7 working days in which to withdraw from the contract
Protection from payment card fraud.
