MAC3703 Assignment 1 Semester 1 2023 (701118)

MAC3703 Assignment 1 Semester 1 2023 Answers, guidelines, workings and references ...................................................................... 1. Which strategy is used when a third party is asked to intervene to impose a solution when managing stakeholder expectations in a project environment? A. Arbitration B. Negotiation C. Partnering D. Mediation (2 marks) 2. Bantu Creations runs a chain of bars and night clubs within the Northern Cape. It is considering extending its operations to other provinces. Which of the following macro-economic factors can be classified under Social factors in a PESTLE analysis. A. The age at which people are allowed to drink alcohol B. Government tax on sales of alcohol C. The level of disposable income people have D. People’s religious beliefs and attitudes towards alcohol (2 marks) 3. BZN Agri Retailers manufactures cardboard packaging. It is considering moving into the plastic packaging market. It has established that there are four main plastic packaging manufacturers, who have an aggregate market share of 82%. The current market leader has a share of 26%. The four companies produce products of similar size and quality. The market for plastic packaging has grown by 2% per annum in recent years. Identify which aspect of Porter’s five forces would consider this information and identify if the scenario suggests that the force would be high or low. A. New entrant and High B. Power of buyer and low C. Power of supplier and Low D. Rivalry and High (2 marks) 4. The final stage in disciplinary action is dismissal. Prior to this stage, a number of other stages should be followed: (I) Oral warning MAC3703/Assignment 1/2023 (II) Informal talk (III) Suspension (IV) Final written warning (V) First written warning List the numbers in the order in which the stages would occur in a disciplinary procedure. A. (II), (I), (III), (V), (IV) B. (I), (V), (II), (IV), (III) C. (II), (I), (V), (IV), (III) D. (II), (I), (III), (IV), (V) (2 marks) 5. In Drucker’s Management by Objectives model, Drucker suggests that organisations require multiple objectives. Which of the following is not one of Drucker’s key objectives? A. Innovation B. Public responsibility C. Market share D. Productivity (2 marks) 6. Miss Naartjie, the site engineer is going on study leave for the next two weeks. On her last day before going on leave she nominated Mr Yogie the candidate engineer to be act as site engineer during her absence. She briefed Yogie through the discussion and a memorandum of what is expected of him during her absence. Which of the delegation methods did Miss Naartjie adopt? A. Consultation B. Explanation C. Abdication D. Custom and practice (2 marks) 7. The Equality Act 2012 aims to strengthen the protection against discrimination in the workplace and in the wider society. According to the act, it is unlawful to discriminate against people on a number of grounds. Which of the following grounds for discrimination is NOT covered by the act? A. Marriage and civil partnership B. Religion or belief C. Physical appearance D. Age (2 marks) 8. In a typical hierarchical organisation, the requirement of a lower-level manager to answer to a higher-level manager in the chain of command is referred to as: A. Authority 5 MAC3703/Assignment 1/2023 B. Empowerment C. Accountability D. super-ordination (2 marks) 9. According to Herzberg's motivation theory, factors can be hygiene factors or motivators. Which of the following relate to hygiene factors. (I) These help to avoid unpleasantness and dissatisfaction (II) Good working conditions (III) An appropriate level of salary (IV) Career advancement (V) These satisfy the need for personal growth A. (I), (III) and (V) B. (I), (IV) and (V) C. (I), (II) and (III) D. (I), (III) and (IV) (2 marks) 10. Miss Lande, a chartered accountant with MBA had spent more than ten years in executive positions in audit firms. She decided to join academia and has been recently appointed as senior lecturer in the Accounting Department at the University of Lovedale. She was taken aback by the complexity of the university structure. The university has many layers of management, cascading down the Chancellor, the Vice Chancellor, Deputy Vice Chancellors, Deans to Heads of schools/ departments and all the way down to shift handymen. Which type of organisational control has been adopted institutions of higher learning? A. Bureaucratic control B. Culture of the organisation C. Output control D. Personalised centralised control (2 marks) 11. In the Blake and Mouton managerial grid, which management style has a low concern for people but a high concern for production A. Country-club management style B. Middle Road Management style C. Task Oriented style D. The impoverished style (2 marks) 12. Baba Nelson Rolihlahla Mandela was able to bring together an entire country that was racially divided for roughly 50 years. He was a humble individual who fearlessly made decisions. He united the black community and spread the word about oppression on an international scale. According Prof Tom Lodge of WITS University, Baba Mandela was able to communicate with people almost at a spiritual level, and enjoyed veneration far beyond MAC3703/Assignment 1/2023 the normal, rational support that politicians usually enjoy. Which type of a leader was Baba Mandela? A. Functional leader B. Charismatic leader C. Appointed leader D. Traditional leader (2 marks) 13. It is clear from the current state of energy supply in South Africa that ESKOM is failing. The extended hours of load-shedding has necessitated a debate into opening the industry into other role players and also consider other sources of energy. Preliminary research is showing that, every home, building, facility or appliance may be both a consumer and producer of energy. Homes, for example, will likely sell into the grid during off times, such as daytimes when typically no one is at home, but solar panels are active. During peak demand times, homes may be a net consumer of energy. The presence of a strong orchestrator will ensure that energy flows are measured, reserve energy is stored and networks remain in good working order. Which ecosystem archetype is being described here? A. Hornet’s nest B. Lion’s pride C. Shark tank D. Wolf pack (2 marks) 14. Ms Orintjie is the chairperson of the school Governing Body at Lynpark High and has recently attended a meeting with school principals, Department of Education officials, the Minister of Education, representatives from the House of Traditional leaders’ and Teacher unions. The discussion centred on delivering value for money in schools and included a discussion of key stakeholders (pupils, parents, teachers, etc.) and their objectives. Which aspect of defining, creating, delivering and capturing value is being described here? A. Capture value B. Create value C. Define value D. Deliver residual value (2 marks) 15. Which of the following is an example of the coercive power A. Threatens a team member with demotion if they don’t work long hours with no excess pay. B. The government of a country coerces a weaker nation to accept its sovereignty, or they will declare war by invasion. C. A school bully demands a student do their homework under the threat of physical violence. D. All of the above (2 marks) 16. House is a management accountant with a CIMA qualification. He has recently been found guilty by CIMA of an unethical behaviour. As such his qualification has been suspended for the next five years. Building (Pty) Ltd, a company that employs House, has taken a decision to terminate House’s employments as he no longer meets the requirement for such a position. 7 MAC3703/Assignment 1/2023 Which one (1) of the following best describes his dismissal from Building (Pty) Ltd? A. Dismissal related to the employee’s conduct. B. Dismissal related to the employee’s capability. C. Dismissal due to a statutory duty or restriction that prohibits the employee from continuing to work in that role. D. Dismissal due to negligence (2 marks) 17. Covid-19 brought many changes to working conditions. Organisations were forced to online working environment and virtual teams. Mr Hangten, the CEO of LYM Chartered Accountants, was well known for his effective leadership skills. Post covid-19, the directors decided not to go back to physical working environment on co-located teams but rather utilise the virtual teams. There was a huge debate at the last Board of Directors’ meeting. Some directors felt that although Mr Hangten was an effective leader prior covid-19, he might not necessarily be the same excellent leader for virtual teams. Managing virtual teams effectively requires a set of skills that is different from managing a team located under the same room Which of the following leadership skills are critical crucial for a co-located team? A. Communication, cooperation and time management B. Communication, cultural and interpersonal C. Communication, time management and delegation D. Delegation, interpersonal and cultural (2 marks) 18. Which of the following statements relating to Health and Safety in the workplace is NOT true? A. Health and safety controls can save companies money B. Managing health and safety is solely the responsibility of directors C. Managing health and safety in the workplace is a legal requirement D. Provision of training for employees is part of health and safety requirements (2 marks) 19. Which of the following statements relating to non-verbal communication is NOT true? A. Maintaining eye contact is an important element of non-verbal communication B. Non-verbal actions can help to ensure that the message is communicated correctly C. Non-verbal actions are universally understood D. The tone used when conversing is an important part of the communication process (2 marks) 20. Tuckman’s team development model explains that, as a team develops and relationships become more established, the leadership style should change. What name did Tuckman give to the stage of team development in which the team responds well to the team leader, roles and responsibilities are clear and accepted, commitment is strong and major decisions are taken by group agreement? A. Forming MAC3703/Assignment 1/2023 B. Norming C. Performing D. Storming