APM Service Now | 100 Questions with 100% Correct Answers

What does Application Portfolio Management Provide? - -Scoring algorithms that generate reports about application values and health of IT infrastructure -Metrics that illustrate the business benefits of each application -An inventory of a customer's software applications How does ServiceNow's APM work? - -It helps you decide whether to invest, sustain, or replace applications -It allows you to identify redundancies and decrease budgetary costs -It provides comprehensive understanding of the applications in your organization APM integrates with these other ServiceNow offerings: - -Project portfolio Management -Surveys and assessments -Financial Management APM integrates with ITSM in order to: - Asses the incidents, problems, and changes for the applications APM integrates with PPM in order to: - Track execution of strategic goals and recommendations APM integrates with IT Financial Management in order to: - Assess application costs and associate breakdowns What does Service Mapping provide to enhance APM's capabilities? - It uses a topdown approach to identify the specific hardware and software CIs that support a particular service Who are the ideal users of APM? - Enterprise Architects Two deployment-specific plugins require you to make an activation request through HI. Which is one of the plugins? - The business planner plugin The business planner (ess_planner) plugin is used to : - Access the Business planning portal