Application Portfolio Management ServiceNow Mainline | 133 Questions with 100% Correct Answers

What does Application Portfolio Management (APM) provide? - Key capabilities to prioritize investments in application portfolio based on data such as risk, value and costs. Why do companies use APM? - To gain a comprehensive understanding of the applications within your organization, so you can: - identify redundancies and rationalization initiatives - decrease budgetary costs - manage business capabilities, and track technology lifecycles. Three common problems with organizations looking to do APM are? - 1) There are too many applications to maintain and support within their landscape. 2) Being able to identify the business capabilities and identifying any technical gaps in supporting those business capabilities. 3) Identify technology risks in terms of what software supporting those applications may be coming to end-of-life or end-of-support. What are two challenges that organizations have? - 1) Soiled working between multiple teams 2) Lots of tools to track those application portfolios What is a typical use-case that application portfolio management supports? - The key one there is creating that authoritative list of applications, their related entities, and agreed upon attributes. How does APM Stand Out? - Strategic Portfolio Management (SPM) tools are essential to digital transformation and ServiceNow just debuted as a leader in a new Forrester SPM Wave report.