APM #1: Application Portfolio Management (APM) CIS Exam ServiceNow | 76 Questions with 100% Correct Answers

What is APM and what assistance does it provide an organization? - Application Portfolio Management is a framework for managing enterprise Business Applications and software-based services. APM aids in - developing a comprehensive understanding of applications in the organization - identifying redundancy - decreasing budget/costs - identifying which applications to modernize/upgrade - deciding whether to invest, sustain or replace based on business need aligned to organizational goals What challenges can you address with APM (5)? - -Redundant applications for similar functions -Increasing cost of owning and maintaining applications -Increasing demand to upgrade the existing applications for new functions -Conflict between in-house legacy applications and that of the vendors -Inadequate performance because of outdated applications What is the basic plugin for APM? - Application Portfolio Management () ***What plugins does APM activate if they are not already active (6)? - - Business Planner [ess_planner] - Demand Core [d_core] - Fiscal Calendar [l_calendar] - Performance Analytics - Content Pack - APM [] - Bubble Chart Widget for Service Portal [_workbench_widgets] - Tree Map [ap] What are the four standard Performance Analytics APM plugins and the one available by subscription? - -Performance Analytics - Content Pack - Application Portfolio Management -Performance Analytics - Content Pack - Application Portfolio Management and Change Management -Application Portfolio Management, Performance Analytics - Problem Management