Massachusetts Funeral Director Jurisprudence State Exam| 133
QUESTIONS| WITH COMPLETE SOLUTIONS
What is the minimal size of a prep room? correct answer: 12 x 14
What is the minimal size of a funeral home chapel? correct answer: 300 sq ft
What type of flooring is required in a prep rm? correct answer: tile or cement
What are the minimum requirements in a prep rm correct answer: Flush rim sink, floor drain, backflow preventer
Besides a FD and embalmer, who are allowed in the prep room? correct answer: Mort student, immediate family, public official
How long is the cooling off period? correct answer: 10 day
If a goods and service are selected at pre-need and not available at death what happens? correct answer: NOK can select the goods and services of fair market value of equal or greater value.
The obligation to locate a trust beneficiary? correct answer: funeral establishment
How long is a funeral home responsible to hold onto cremains, before action is taken correct answer: 10 months
If a type 3 funeral director does not own or owns less than 10% ownership what happens to his license? correct answer: its reduced to a type 6
Can a funeral home charge extra for prepping a post or organ donation? correct answer: No
Who is responsible for an apprentices actions in his line of duty? correct answer: type 3 sponsor
Who can be a majority owner of a funeral home? correct answer: the type 3 who hold majority of shares
Who can complete a death certificate? correct answer: FD, M/E, B of H
Where must a Funeral Trust Account be established? correct answer: Federal or state banking institution having trust powers or trust company located Ma.
can a preneed contract be amended correct answer: anytime prior to death of benificiary
can amend a preneed contract which is irrevocable to revocable correct answer: No, unless by court order what must be done to transfer a preneed contract from the primary funeral home to another FH correct answer: you must receive written authorization from purchaser
Upon the purchase of a preneed contract, written conformation must be given to the purchaser within how many days correct answer: no later than 30 days
Paid to an insurance company for the purchase of a pre-need insurance policy or annuity pursuant to 239 CMR 4.10 not later correct answer: than five (5) business days after the expiration of the "cooling-off" period
You have the right to buy separate goods (such as caskets) and services (such as embalming or a memorial service). You do not have to accept a package that may include items you do not want. correct answer: True
Funeral directors must give you price information on the telephone if you ask for it. You don't have to give them your name, address, or telephone number first. Although they are not required to do so, many funeral homes mail their price lists, and some post them online. correct answer: True
The funeral home must give you a General Price List (GPL) that is yours to keep. It lists all the items and services the home offers, and the cost of each one. correct answer: True
Sometimes, detailed casket price information is included on the funeral home's GPL. More often,
though, it's provided on a separate casket price list. Get the price information before you see the caskets, so that you can ask about lower-priced products that may not be on display. Why correct
answer: so you can ask about lower priced products not on display
Outer burial containers are not required by state law anywhere in the U.S., but many cemeteries require them to prevent the grave from caving in. If the funeral home sells containers, but doesn't
list their prices on the GPL, you have the right to look at a separate container price list before you see the containers. correct answer: If you don't see the lower-priced containers listed, ask about them.
Receive a written statement after you decide what you want, and before you pay correct answer: true
The funeral home must give you a statement listing every good and service you have selected, the price of each, and the total cost immediately after you make the arrangements. correct answer: true
If a owner of a funeral home is not a type 3 funeral director, what amount of shares may they hold correct answer: 49%
Introduction correct answer: In 1984, the FTC put into effect the Funeral Industry Practices Trade Regulation (16 C.F.R Part 453) That regulation, which is commonly referred to as the Funeral Rule, was reviewed and revised in 1994. -Effects all who sell BOTH funeral goods and services
Primary Purposes of the Funeral Rule correct answer: (1) To give consumers the right to select those funeral goods and services which they wish to purchase
(2) To provide consumers access to detailed, itemized price information prior to purchase decisions; (3) To prevent misrepresentation and other unfair and deceptive practices in the sales of funeral goods and services
General Price List (GPL) correct answer: The cornerstone to the Funeral Rule. This is given to the consumer prior to purchase of the funeral and provides him with a detailed itemized listing of
the goods and services offered by the funeral home
GPL: Introductory Matters correct answer: On the GPL, the funeral home must place its name, address, telephone number, the words "General Price List" and the effective date
GPL: Itemization of Sixteen Goods and Services correct answer: To insure that consumers have the right to pick and choose those select items they wish to purchase, the FTC has selected sixteen various items that *must* be separately priced in the GPL. It is important to note that funeral homes are only required to list these goods and services if they offer them for sale. Ex: if a funeral home elects to not offer embalming, it may be deleted from the GPL. Funeral homes will typically sell additional goods and services other than the sixteen which must
be separately itemized. While funeral homes are not required to place other goods and services on the GPL, as a matter of proper business practice, it is recommended that all goods and services offered by the funeral home be listed on the GPL
Sixteen Goods and Services on the GPL correct answer: (1) Basic Service of Funeral Director and Staff
(2) Embalming (3) Other Preparation of the Body
(4) Services and Facilities for Viewing
(5) Services and Facilities for Funeral Ceremony (6) Services and Facilities for Memorial Service (7) Service and Equipment for Graveside Service (8) Transfer of Remains to Funeral Home
(9) Hearse (10) Limousine (11) Casket Price Range
(12) Outer Burial Container Price Range
(13) Forwarding of Remains (14) Receiving Remains (15) Direct Cremation
(16) Immediate Burial
QUESTIONS| WITH COMPLETE SOLUTIONS
What is the minimal size of a prep room? correct answer: 12 x 14
What is the minimal size of a funeral home chapel? correct answer: 300 sq ft
What type of flooring is required in a prep rm? correct answer: tile or cement
What are the minimum requirements in a prep rm correct answer: Flush rim sink, floor drain, backflow preventer
Besides a FD and embalmer, who are allowed in the prep room? correct answer: Mort student, immediate family, public official
How long is the cooling off period? correct answer: 10 day
If a goods and service are selected at pre-need and not available at death what happens? correct answer: NOK can select the goods and services of fair market value of equal or greater value.
The obligation to locate a trust beneficiary? correct answer: funeral establishment
How long is a funeral home responsible to hold onto cremains, before action is taken correct answer: 10 months
If a type 3 funeral director does not own or owns less than 10% ownership what happens to his license? correct answer: its reduced to a type 6
Can a funeral home charge extra for prepping a post or organ donation? correct answer: No
Who is responsible for an apprentices actions in his line of duty? correct answer: type 3 sponsor
Who can be a majority owner of a funeral home? correct answer: the type 3 who hold majority of shares
Who can complete a death certificate? correct answer: FD, M/E, B of H
Where must a Funeral Trust Account be established? correct answer: Federal or state banking institution having trust powers or trust company located Ma.
can a preneed contract be amended correct answer: anytime prior to death of benificiary
can amend a preneed contract which is irrevocable to revocable correct answer: No, unless by court order what must be done to transfer a preneed contract from the primary funeral home to another FH correct answer: you must receive written authorization from purchaser
Upon the purchase of a preneed contract, written conformation must be given to the purchaser within how many days correct answer: no later than 30 days
Paid to an insurance company for the purchase of a pre-need insurance policy or annuity pursuant to 239 CMR 4.10 not later correct answer: than five (5) business days after the expiration of the "cooling-off" period
You have the right to buy separate goods (such as caskets) and services (such as embalming or a memorial service). You do not have to accept a package that may include items you do not want. correct answer: True
Funeral directors must give you price information on the telephone if you ask for it. You don't have to give them your name, address, or telephone number first. Although they are not required to do so, many funeral homes mail their price lists, and some post them online. correct answer: True
The funeral home must give you a General Price List (GPL) that is yours to keep. It lists all the items and services the home offers, and the cost of each one. correct answer: True
Sometimes, detailed casket price information is included on the funeral home's GPL. More often,
though, it's provided on a separate casket price list. Get the price information before you see the caskets, so that you can ask about lower-priced products that may not be on display. Why correct
answer: so you can ask about lower priced products not on display
Outer burial containers are not required by state law anywhere in the U.S., but many cemeteries require them to prevent the grave from caving in. If the funeral home sells containers, but doesn't
list their prices on the GPL, you have the right to look at a separate container price list before you see the containers. correct answer: If you don't see the lower-priced containers listed, ask about them.
Receive a written statement after you decide what you want, and before you pay correct answer: true
The funeral home must give you a statement listing every good and service you have selected, the price of each, and the total cost immediately after you make the arrangements. correct answer: true
If a owner of a funeral home is not a type 3 funeral director, what amount of shares may they hold correct answer: 49%
Introduction correct answer: In 1984, the FTC put into effect the Funeral Industry Practices Trade Regulation (16 C.F.R Part 453) That regulation, which is commonly referred to as the Funeral Rule, was reviewed and revised in 1994. -Effects all who sell BOTH funeral goods and services
Primary Purposes of the Funeral Rule correct answer: (1) To give consumers the right to select those funeral goods and services which they wish to purchase
(2) To provide consumers access to detailed, itemized price information prior to purchase decisions; (3) To prevent misrepresentation and other unfair and deceptive practices in the sales of funeral goods and services
General Price List (GPL) correct answer: The cornerstone to the Funeral Rule. This is given to the consumer prior to purchase of the funeral and provides him with a detailed itemized listing of
the goods and services offered by the funeral home
GPL: Introductory Matters correct answer: On the GPL, the funeral home must place its name, address, telephone number, the words "General Price List" and the effective date
GPL: Itemization of Sixteen Goods and Services correct answer: To insure that consumers have the right to pick and choose those select items they wish to purchase, the FTC has selected sixteen various items that *must* be separately priced in the GPL. It is important to note that funeral homes are only required to list these goods and services if they offer them for sale. Ex: if a funeral home elects to not offer embalming, it may be deleted from the GPL. Funeral homes will typically sell additional goods and services other than the sixteen which must
be separately itemized. While funeral homes are not required to place other goods and services on the GPL, as a matter of proper business practice, it is recommended that all goods and services offered by the funeral home be listed on the GPL
Sixteen Goods and Services on the GPL correct answer: (1) Basic Service of Funeral Director and Staff
(2) Embalming (3) Other Preparation of the Body
(4) Services and Facilities for Viewing
(5) Services and Facilities for Funeral Ceremony (6) Services and Facilities for Memorial Service (7) Service and Equipment for Graveside Service (8) Transfer of Remains to Funeral Home
(9) Hearse (10) Limousine (11) Casket Price Range
(12) Outer Burial Container Price Range
(13) Forwarding of Remains (14) Receiving Remains (15) Direct Cremation
(16) Immediate Burial
