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CPI Posttest with 100% correct answers
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List the four behavior levels and staff approaches to the Crisis Development Model 1. Anxiety - Supportive 2. Defensive - Directive 3. Risk Behavior - Physical Intervention 4. Tension Reduction - Therapeutic Rapport What is the value of learning the four levels and corresponding staff attitudes? Avert crises, not over or under reacting, reacting proportionately What are the 5 components of the Verbal Escalation Continuum (in order)? 1. Questioning 2. Refusal 3. Release 4. Intimidation 5. Tension Reduction
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- February 13, 2023
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- Written in
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