Management Ch. 1 Questions
1. The process of management involves the functions of planning , leading, and controlling.
a. accounting
b. creating
c. innovating
d. Organizing (CORRECT)
2. An effective manager achieves both high-performance results and high levels of
people_______ doing the required work.
a. turnover
b. effectiveness
c. satisfaction (CORRECT)
d. stress
3. Performance efficiency is a measure of _________ the associated with task
accomplishment.
a. resource costs (CORRECT)
b. goal specificity
c. product quality
d. product quantity
4. The requirement that a manager answer to a higher-level boss for performance results
achieved by a work team is called ________ .
a. dependency
b. Accountability (CORRECT)
c. authority
d. empowerment
5. Productivity is a measure of the quantity and ________ of work produced, relative to the
cost of inputs.
a. Quality (CORRECT)
b. cost
c. timeliness
d. value
6. _______ managers pay special attention to the external environment, looking for
problems and opportunities and finding ways for the organization to best deal with them.
, a. Top (CORRECT)
b. Middle
c. Lower
d. First-line
7. The accounting manager for a local newspaper would be considered a ______
manager, whereas the editorial director for sports would be considered a ______
manager.
a. general, functional (CORRECT)
b. middle, top
c. staff, line
d. senior, junior
8. When a team leader clarifies desired work targets and deadlines for members of a work team,
he or she is fulfilling the management function of ______ .
a. Planning (CORRECT)
b. delegating
c. controlling
d. supervising
9. The process of building and maintaining good relationships with others who may help
implement a manager’s work agendas is called ______ .
a. governance
b. Networking (CORRECT)
c. authority
d. entrepreneurship
10. In Katz’s framework, top managers tend to rely more on their ______ skills than do
first-line managers.
a. human
b. Conceptual (CORRECT)
c. decision-making
d. technical
11. The research of Mintzberg and others concludes that managers ______ .
a. work at a leisurely pace
b. have blocks of private time for planning
c. are never free from the pressures of performance responsibility (CORRECT)
d. have the advantages of flexible work hours
1. The process of management involves the functions of planning , leading, and controlling.
a. accounting
b. creating
c. innovating
d. Organizing (CORRECT)
2. An effective manager achieves both high-performance results and high levels of
people_______ doing the required work.
a. turnover
b. effectiveness
c. satisfaction (CORRECT)
d. stress
3. Performance efficiency is a measure of _________ the associated with task
accomplishment.
a. resource costs (CORRECT)
b. goal specificity
c. product quality
d. product quantity
4. The requirement that a manager answer to a higher-level boss for performance results
achieved by a work team is called ________ .
a. dependency
b. Accountability (CORRECT)
c. authority
d. empowerment
5. Productivity is a measure of the quantity and ________ of work produced, relative to the
cost of inputs.
a. Quality (CORRECT)
b. cost
c. timeliness
d. value
6. _______ managers pay special attention to the external environment, looking for
problems and opportunities and finding ways for the organization to best deal with them.
, a. Top (CORRECT)
b. Middle
c. Lower
d. First-line
7. The accounting manager for a local newspaper would be considered a ______
manager, whereas the editorial director for sports would be considered a ______
manager.
a. general, functional (CORRECT)
b. middle, top
c. staff, line
d. senior, junior
8. When a team leader clarifies desired work targets and deadlines for members of a work team,
he or she is fulfilling the management function of ______ .
a. Planning (CORRECT)
b. delegating
c. controlling
d. supervising
9. The process of building and maintaining good relationships with others who may help
implement a manager’s work agendas is called ______ .
a. governance
b. Networking (CORRECT)
c. authority
d. entrepreneurship
10. In Katz’s framework, top managers tend to rely more on their ______ skills than do
first-line managers.
a. human
b. Conceptual (CORRECT)
c. decision-making
d. technical
11. The research of Mintzberg and others concludes that managers ______ .
a. work at a leisurely pace
b. have blocks of private time for planning
c. are never free from the pressures of performance responsibility (CORRECT)
d. have the advantages of flexible work hours
