Telecommunicator Questions and Answers

the language skill involving spoken words and other vocal sounds that carry info and stimulate meaning correct answer: verbal skills the four general categories of physical requirments for telecommunicators are correct answer: hearing, sight, manual dexterity, and speech what law in 1990 made the use of telecommunications device for the deaf (TDD) devices mandatory for all public safety communications correct answer: americans with disabilitys act when dealing with excited or hysterical callers, the telecommunicator should resist the temptations to the the caller correct answer: the agency they work for every phone call ansered by a telecommunicator should be treated as correct answer: an emergency which is typically not classified as a high risk structure correct answer: family residence a feature of the basic 911 service that allows the telecommunicator to return to a call after the caller has hung up is correct answer: ringback primary method for notifying fire departments of an emergency correct answer: telephone language used by hearing or speech impaired correct answer: American sign language equal access to emergency services by speech and hearing impaired is required by correct answer: American disabilities act not a high risk structure correct answer: single family residence the point of the first public safety agency arrives on scene and reports the initial situation correct answer: arrival sizeup phase allows telecommunicators to return a call after it has been hung up correct answer: ring back type of map that shows elevation correct answer: topographical an area that an apparatus is assigned to be the first responder correct answer: response district providing a caller with information to handle a situation while keeping them on the line correct answer: pre arrival instructions when a tele communicator relay additional info to responding units correct answer: when information is available