,5. Change should be considered if all of the following are true except
when:
a. safety is enhanced.
b. new evidence is available.
*c. cost is not an issue.
d. excellence is advanced.
6. Reasons not to change include:
a. a lack of compelling evidence.
b. when there is no significant risk to patients and employees.
c. isolated issues that are closely linked with individual
performance rather than system performance.
d. indications that an intervention or change is more likely to
be a fad of the moment.
*e. All of these are correct.
7. Competencies that are essential for change effectiveness include:
a. personal knowledge and accountability for one's own strengths
and limitations specific to change and innovation, including
technical capability and computer literacy.
b. understanding the essence of change and innovation concepts as
well as the tools of innovation.
c. the ability to collaborate and fully engage team members.
d. competence in embracing vulnerability and risk taking.
e. personal knowledge and accountability for one's own strengths
and limitations specific to change and innovation, including
technical capability and computer literacy, understanding the
essence of change and innovation concepts as well as the tools of
innovation; and competence in embracing vulnerability; and risk
taking.
*f. All of these are correct.
8. You are asked to lead a committee to update the emergency room at
your facility. As leader, you recommend analyzing workflows, taking
photos, and interviewing current members of the staff to ensure the
proper needs of the department are being met and to achieve the desired
outcome. Which tool have you chosen to advance this change and
innovation?
*a. Deep dive
b. Directed creativity
c. Mind mapping
d. Brainstorming
9. Rational risk taking is:
a. taking risks for the right reasons.
b. focused.
, c. consistent.
d. viewed negatively.
*e. taking risks for the right reasons, focused, and consistent
are correct.