NC BLET : Law Enforcement Communication and Information Systems | Questions with 100% Correct Answers | Updated 2023 | Guaranteed A+
You may be the ____ link the caller encounters in requesting assistance. - First What are the 3 factors of Communicating Artfully? - (1) Flexibility (2) Empathy (3) Professionalism Why is speed of response when answering the telephone important? - It creates the impression of professionalism, sharpness, attentiveness, and concern. The caller believes the call is important What are the 3 essential parts of the Emergency call? - The location, the call type, and the call back number A general rule is to create a visualization of the call. If you can't see the situation, you don't have enough info. What info. is crucial when taking the call? - The 5 W's: -Where: location always the first question -What: to classify or prioritize a call -When: priority related to when call occurred -Who: caller info needed
Written for
- Institution
- NC BLET
- Course
- NC BLET
Document information
- Uploaded on
- January 26, 2023
- Number of pages
- 5
- Written in
- 2022/2023
- Type
- Exam (elaborations)
- Contains
- Questions & answers
Subjects
-
nc blet law enforcement communication and information systems
Also available in package deal
