TACO BELL SHIFT LEAD TEST 2 QUESTIONS WITH CORRECT ANSWERS

When should you use the Answer System? CORRECT ANSWER 1. When you have a question 2. When you are training for a new position 3. When you need information about restaurant operations If an employee tells you he/she has been sexually assaulted at work, you should: CORRECT ANSWER Write down the employee's comments and immediately inform your RGM A good example of being specific when communicating is: CORRECT ANSWER You were scheduled to come in at 4:40. You just got here and it is 5:15. You should give positive feedback to team members when: CORRECT ANSWER 1. They are doing a job very well 2. They have made progress on improvement areas What should you do after a team member has completed a job assignment? CORRECT ANSWER Give feedback on their performance What is an example of a leader going for Breakthrough? CORRECT ANSWER Rose coaches her team to always suggestive sell a drink What is an example of a leader going for Breakthrough? CORRECT ANSWER Brad uses some labor to hold a team huddle before lunch. His team is excited to beat speed goals. What is an example of a leader going for Breakthrough? CORRECT ANSWER Susan weighs Taco Supremes because she knows the team is working on improving portioning. Match a "How We Win Principle" to the scenario": A. Believe in all people B. We are customer maniacs C. Go for breakthrough D. Build Know How E. Take the hill teamwork F. Recognize! Recognize! Recognize! Lisa, the RGM announces today is Jessie's birthday. CORRECT ANSWER F Match a "How We Win Principle" to the scenario