Management II
MAN201
Summative Assessment
___________________________________________________________________
Semester: 1
Due date: 25 May 2020
___________________________________________________________________
Name: Diandra Leonie Joone
Address: Thorn Brush Complex, Tielman Roos Street, Douglas Valley,
Bloemfontein
Student number: 21920998
_____________________________________________________________________
TABLE OF CONTENTS
ITEM TITLE PAGE
Question 1 The evolution of managerial thought 2–3
Question 2 Decision-making 3–6
Question 3 Strategic planning and strategy formulation 6–8
Question 4 Motivation 8 – 10
Question 5 Organisational communication 10 – 11
Reference
, Question 1
Question 1.1
The basic components of a system
1.1.1 Input
The composition of inputs from the external environment may include people, capital,
managerial skills, as well as technical knowledge of skills. Input also includes various
claimants, being the groups of people making demands on an organisation and / or
company, such as employees, consumers, suppliers and stockholders. Inputs are the
resources that enter a transformation process, such as the physical, human, material,
financial and information resources. Resources such as employees, materials or finance
are put into a system to obtain a desired and / or certain output.
1.1.2 Transformational processes
This part comprises the technologies used to convert inputs into outputs. In an
organisational system, inputs are transformed in an effective and efficient manner into
outputs. The transformational processes can be viewed from different perspectives. Focus
can be on management functions such as finance, production, employees and marketing.
1.1.3 Output
Outputs are the original inputs which are changed by the transformation process.
Examples of outputs at a bank include home loans and motor vehicle financing. Inputs are
secured and utilized by transformation through the managerial functions into outputs.
Outputs vary from organisation to organisation.
1.1.4 External variable
As a component of the systems model, the external environment plays a key role in the
transformation of inputs into outputs. While it is true that organisations have little or no
power to change the external environment, they have no alternative but to respond to it.
1.1.5 Feedback
Feedback refers to the information that reflects the outcome of an act by an individual,
group or organisation. It is information about a system’s status and performance. In an
organisation, feedback can take the form of marketing surveys, performance appraisals
and financial reports.
MAN201
Summative Assessment
___________________________________________________________________
Semester: 1
Due date: 25 May 2020
___________________________________________________________________
Name: Diandra Leonie Joone
Address: Thorn Brush Complex, Tielman Roos Street, Douglas Valley,
Bloemfontein
Student number: 21920998
_____________________________________________________________________
TABLE OF CONTENTS
ITEM TITLE PAGE
Question 1 The evolution of managerial thought 2–3
Question 2 Decision-making 3–6
Question 3 Strategic planning and strategy formulation 6–8
Question 4 Motivation 8 – 10
Question 5 Organisational communication 10 – 11
Reference
, Question 1
Question 1.1
The basic components of a system
1.1.1 Input
The composition of inputs from the external environment may include people, capital,
managerial skills, as well as technical knowledge of skills. Input also includes various
claimants, being the groups of people making demands on an organisation and / or
company, such as employees, consumers, suppliers and stockholders. Inputs are the
resources that enter a transformation process, such as the physical, human, material,
financial and information resources. Resources such as employees, materials or finance
are put into a system to obtain a desired and / or certain output.
1.1.2 Transformational processes
This part comprises the technologies used to convert inputs into outputs. In an
organisational system, inputs are transformed in an effective and efficient manner into
outputs. The transformational processes can be viewed from different perspectives. Focus
can be on management functions such as finance, production, employees and marketing.
1.1.3 Output
Outputs are the original inputs which are changed by the transformation process.
Examples of outputs at a bank include home loans and motor vehicle financing. Inputs are
secured and utilized by transformation through the managerial functions into outputs.
Outputs vary from organisation to organisation.
1.1.4 External variable
As a component of the systems model, the external environment plays a key role in the
transformation of inputs into outputs. While it is true that organisations have little or no
power to change the external environment, they have no alternative but to respond to it.
1.1.5 Feedback
Feedback refers to the information that reflects the outcome of an act by an individual,
group or organisation. It is information about a system’s status and performance. In an
organisation, feedback can take the form of marketing surveys, performance appraisals
and financial reports.
