PHR Sample Test with 100% Correct Answers 2023

According to the WARN Act, an employer with 200 employees is required to provide 60 days' notice of a mass layoff when which of the following is true? - Correct answer-The employer lays off 5 employees a week for 3 months. An employee has come forward with an allegation of quid pro quo harassment by her supervisor. As the HR manager, you are responsible for investigating the complaint. The supervisor in question is someone with whom you have become quite friendly. In this case, who is the best person to conduct the investigation? - Correct answer-A thirdparty investigator As of July 24, 2009, the federal minimum wage is set at which of the following? - Correct answer-$7.25 per hour During the union-organizing process, how is the bargaining unit determined? - Correct answer-By the National Labor Relations Board The motivation theory that suggests people are motivated by the reward they will receive when they succeed and that they weigh the value of the expected reward against the effort required to achieve it is known as what? - Correct answer-Vroom's expectancy theory What is the most effective method of performance evaluation? - Correct answer-A continuous-feedback process Which of the following is an example of a nonqualified deferred-compensation plan? - Correct answer-An excess-deferral plan Which of the following is an example of a passive training method? - Correct answerDistance learning What is the purpose of the OSHA consulting service? - Correct answer-Helps employers identify the OSHA standards that apply to their workplace One purpose of a diversity initiative is to do what? - Correct answer-Increase the effectiveness of the workforce What is an employer's responsibility when workplace conditions pose a threat to an unborn child? - Correct answer-Advise the employee of the potential threat, and allow the employee to make the decision. What does the Health Insurance Portability and Accountability Act do? - Correct answer-Limits preexisting condition restrictions The concept that recognizes that businesses are social organizations as well as economic systems and that productivity is related to employee job satisfaction is known as what? - Correct answer-Human relations Before selecting an HRIS system, what questions should be answered? - Correct answer-How will the system be accessed? Who will have access to the information stored in this system? What information will be converted to this system? The correlation coefficient is a statistical measurement that is useful for what? - Correct answer-Determining whether one variable affects another The process of identifying risks and taking steps to minimize them is referred to as what? - Correct answer-Risk management What is the most effective method to use when an employer wants to obtain insight into employee goals and job satisfaction and provide career counseling to those in the work group? - Correct answer-A skip-level interview These are examples of workplace ethics issues? - Correct answer-Whistle-blowing, Conflicts of interest, Workplace privacy True or False Federal law requires all employers to implement substance-abuse policies. - Correct answer-False An HR audit is designed to help management do what? - Correct answer-Analyze HR policies, programs, and procedures against applicable legal requirements, Improve HR effectiveness and Improve employee morale. Federal legislation does not specifically prohibit disparate treatment of caregivers, but claims of disparate treatment for employees caring for elders, children, or disabled family members increased 450 percent between 1990 and 2005. On what basis are these claims filed? - Correct answer-Title VII, Americans with Disabilities Act and Family Medical Leave Act A statement of cash flows is a financial report that tells you which of the following? - Correct answer-Where the money used to operate the business came from A balance sheet describes - Correct answer-The financial condition of the business at a specific point in time The income statement, or profit and loss statement, tells you - Correct answer-The financial results of operations over a period of time An accounts-receivable ledger describes - Correct answer-how much money is owed to the company by each customer A PEST analysis is used during the strategic planning process. What is PEST an acronym for? - Correct answer-Political, economic, social, technology Which of the following organizational structures is characterized by networks instead of traditional hierarchies? - Correct answer-Seamless organization Which of the following alternative staffing methods would be most appropriate for a company with ongoing yet sporadic needs for a specific job to be done? - Correct answer-On-call worker A standard employment practice that seems to be fair yet results in discrimination against a protected class is a description of what? - Correct answer-Disparate impact This is required by the Economic Growth and Tax Relief Reconciliation Act of 2001? - Correct answer-Allows employees older than 50 to make catch-up contributions to retirement accounts Measuring staffing needs against sales volume could be done most effectively by using what technique? - Correct answer-A simple linear regression This is an important point for effective lobbying: that is, attempting to influence or persuade an elected official to pass, defeat, or modify a piece of legislation? - Correct answer-Learning how the legislative and political process works The Vietnam Era Veterans Readjustment Assistance Act (VEVRAA) requires this? - Correct answer-State employment agencies must give preference to Vietnam veterans for positions lasting 3 days or longer. The FLSA requires employers to pay nonexempt employees for time spent where? - Correct answer-At work reading a book while waiting for an assignment What provides the framework for collecting information about factors that are relevant to the planning process? - Correct answer-An environmental scan as it is used to gather the information used to forecast future business conditions When is the SWOT and PEST analyses tools used - Correct answer-during an environmental scan A process for reducing the impact of bias during performance reviews by using multiple raters is known as what? - Correct answer-Inter-rater reliability What does Management by objectives MBO do? - Correct answer-Establishes goals at the beginning of a review period and rates how well the goals were achieved What does the paired-comparison performance review accomplish - Correct answer-It compares all employees in a group to each other According to the OSHA inspection priorities, what type of workplace hazard would receive first priority for an inspection? - Correct answer-Imminent danger A lockout occurs when which of the following occurs? - Correct answer-The employer shuts down operations to keep employees from working. Total quality management focuses all employees on producing products that meet customer needs. This is achieved by doing what? - Correct answer-Eliminating processes that waste time and materials A high-involvement organization is an example of what type of OD intervention? - Correct answer-Techno-structural An employee earning $22,500 per year supervises three employees and spends 35 hours per week on essential job duties that require discretion and independent judgment. What best describes this employee? - Correct answer-Nonexempt, based on the salary basis requirement Health and wellness programs are beneficial for employers because they do what? - Correct answer-Increase productivity, reduce medical costs, and attract top-quality job candidates An effective progressive disciplinary process begins with which of the following? - Correct answer-Coaching or counseling This is an example of an extrinsic reward? - Correct answer-Recognition by the CEO at a company meeting Thanks for such a great presentation! You'll always have a job with us." This is an example of what? - Correct answer-An express contract Samantha is hiring an outside sales rep for a new sales territory. Part of the selection process included an assessment test that measures successful sales characteristics. Samantha scored particularly high on the test. During the interview, Christopher, the hiring manager, had some concerns about how well Samantha would fit into the company culture, but when he learned how high she scored on the test, he immediately decided to hire her. What bias could be at work in this situation? - Correct answerKnowledge-of-predictor effect What is an Excelsior list? - Correct answer-A list of all employees in the bargaining unit provided by the employer to the union within 7 days of the scheduling of an election by the NLRB These activities are not a responsibility of the operations function of a business? - Correct answer-Determining what new products will be produced This type of activities do not contribute to ergonomic injuries? - Correct answer-Falling down stairs What is a target-benefit plan? - Correct answer-Uses actuarial formulas to calculate individual pension contribution amounts To increase the chances for successful repatriation of employees, the process should include? - Correct answer-Development of a qualified pool of candidates for global assignments, A formal repatriation program that includes career counseling, Setting expectations for repatriation before employees begin global assignments Richard, who works at the customer service counter in an auto-supply store, told his manager that because of chronic back pain, it is difficult for him stand for long periods and asked for an accommodation. The manager isn't sure, based on the essential job functions, how an accommodation can be provided. You advise the manager to begin the interactive process with the employee. What should the manager do to begin this process? - Correct answer-Ask Richard whether he has any suggestions for an accommodation. Human resource professionals are likely to use third-party contracts when doing what? - Correct answer-Hiring a temporary employee These are examples of direct compensation? - Correct answer-Base pay (hourly wage or salary), variable compensation, and pay for performance These are examples of indirect compensation? - Correct answer-Vacation pay, 401(k) matches and employer Social Security contributions For purposes of developing a security program, an HR manager must assess potential risks and costs related to loss and protection. Which factor must the manager first examine? - Correct answer-Degree of probability that the loss will occur A correlation coefficient is an example of a type of what? - Correct answer-Quantitative analysis An organizational picket may lawfully when - Correct answer-When no other union is currently representing employees at a company Arbitrators chosen by all parties to resolve any disputes arising between them in the future are known as what? - Correct answer-Permanent arbitrators What is a tripartite arbitration panel - Correct answer-It consists of three arbitrators who hear the issues and reach a joint decision. What are ad hoc arbitrators - Correct answer-These are selected to hear a single case When the NLRA imposes a voluntary-recognition bar, this means what? - Correct answer-No election will take place for a reasonable period of time. Which of the following HR strategies would be most useful in dealing with a workforce that lacks accountability? - Correct answer-Begin to gather employee feedback through surveys and exit interviews. This is a characteristics of high-involvement organizations - Correct answer-Team learning Data integrity, employment practices liability insurance, OSHA, and workplace violence policies are all examples of which of the following HR functions? - Correct answer-Risk management For employers with 15 or more employees, records of all job announcements, applications, and resumes must be kept for one year under which acts? - Correct answer-Americans with Disabilities Act A code of conduct is primarily used by companies that wish to do which of the following? - Correct answer-Work toward preventing discipline through clearly communicated behavior standards If a dress-code policy prohibits the use of ethnic clothing, but an employee requests an accommodation based on their religious preference, how should the employer respond? - Correct answer-Modify the dress code unless doing so would create an undue hardship. The ability of an employee to use multiple skill sets on the job represents what jobenrichment activities? - Correct answer-Skill variety A corporate manager regularly participates in discussion boards with a group of peers and one-on-one emails with a development specialist. He is most likely engaged in which of the following development activities? - Correct answer-Virtual coaching The availability of skilled labor is an indicator of what external market conditions? - Correct answer-Labor pool What is the difference between a strategy and a goal? - Correct answer-A strategy considers the organization's strengths and weaknesses. A goal describes what will be achieved. What are the correct stages of the organizational life cycle? - Correct answer-Startup, growth, maturity, decline Chavilah Miller, a medical billing specialist with excellent productivity and accuracy, has a chronic habit of being late to work. She has been disciplined in accordance with the company discipline policy and is currently on her final warning. Recently, Chavilah was diagnosed with Obsessive Compulsive Behavior, an illness that causes her to engage in several obsessive rituals each morning, preventing her from getting to work on time. She asked to work from home as an accommodation to her illness, an option available to employees in good standing, and was denied because of her attendance record. Under which law might Chavilah seek protection? - Correct answer-The Americans with Disabilities Act What is the most important consideration in workforce planning and employment? - Correct answer-The legal and regulatory environment A EEO Headquarters Report is required under what conditions: - Correct answer-For employers with 100 or more employees that operate from multiple locations The Immigration Reform and Control Act requires the completion of the I-9 form in order to accomplish which of the following? - Correct answer-Determine an applicant's identity and eligibility to work in the United States How much time does an employer have to complete form I-9 once a new hire begins work? - Correct answer-72 hours The process of attempting to retain the knowledge of workers is known as what? - Correct answer-Knowledge management Sexual-harassment training for supervisors is an example of what training objectives? - Correct answer-Compliance training What is the correct sequence of instructional design? - Correct answer-Analysis, design, development, implementation, evaluation Skill variety is the ability of an employee to do what? - Correct answer-Use multiple skill sets to complete their work Bill Maxwell has been a manager at your organization for several years and can usually be depended on to deliver operational results. Unfortunately, as the company has evolved and changed, his communication abilities have not kept pace with the new culture of transparent leadership and participative management. What should HR recommend? - Correct answer-A management-development program Electronic computer support, computer-based training and distance learning are all examples of what types of training? - Correct answer-E-learning