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Samenvatting hoofdstuk 5: marketing research

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Samenvatting hoofdstuk 5: marketing research (zeer beknopt)

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Uploaded on
December 22, 2022
Number of pages
2
Written in
2022/2023
Type
Class notes
Professor(s)
Ignace dermaux
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H5-MARKETING RESEARCH (ZEER BEKNOPT)

0. INLEIDING: PP

M.I.S = Een continu systeem en een interactieve structuur van mensen, procedures,
technieken om ... informatie te verzamelen, te analyseren, te distribueren, ... met als doel
betere beslissingen te kunnen nemen m.b.t. marketingactiviteiten.

1. HET MARKETING INFORMATION SYSTEM (M.I.S)




1.1 INTERNE RAPPORTEN

INTERNE RAPPORTEN = bevatten informatie samen van zaken die al gebeurd zijn in de
marketingomgeving.

INFORMATIE OVER:
• Verkooprapporten (resultaten).
• Omzet en afzetcijfers per maand, kwartaal.
• Omzetevolutie per product, per regio.
• Klantanalyse en rapporten van accountmanagers, verkopers.

EN OOK:
• Kwantitatieve verkoopresultaten: cijfers per klant, per regio, per verkoper, per type
klant, per productcategorie.
• Kwantitatieve gegevens van andere afdelingen: bv voorraden, bestellingen, facturen.
• Kwalitatieve verkoopresultaten of verkoop rapporten >< aanvullend.
• VOORDEEL: gratis beschikbaar, snel, accuraat.
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