Which of the following aptitudes related to health improvement involves creating a sense of autonomy,
competence, and relatedness to life?
a. The ability to enjoy
b. The ability to choose
c. The ability to keep developing
d. The ability to see meaning correct answer C
From a coaching perspective, what is often a major limitation for client success?
a. A client's inner critical voice
b. A client's listening skills
c. A client's lack of knowledge
d. A client's schedule correct answer A
Which of the following terms represents the ability to recognize one's own feelings, as well as the
feelings of others?
a. Psychological intelligence
b. Emotional intelligence
c. Behavioral intelligence
d. Interpersonal intelligence correct answer B
Which of the following components of emotional intelligence involves understanding the emotions,
needs, and concerns of others?
a. Self-awareness
b. Self-regulation
c. Empathy
d. Social skills correct answer C
,Jason is a successful health coach who enjoys a very full schedule working with a variety of clients. When
asked about why they think Jason is so good at his job, his clients often report that Jason communicates
clearly, makes them feel like they are part of a cooperative team, and inspires them to work hard. These
characteristics describe which competency within the arena of emotional intelligence?
a. Self-awareness
b. Self-regulation
c. Empathy
d. Social skills correct answer D
When Susan meets with her health coach, Matthew, she appreciates how Matthew summarizes what
she says and then asks if there is anything that was misunderstood in his summary. What
communication skill is Matthew using in this situation?
a. Active listening
b. Motivational interviewing
c. Positive listening
d. Empathetic questioning correct answer A
If a client perceives changing his or her eating habits as unbearable because of the feeling of having to
give everything up at once, he or she is likely suffering from a type of cognitive style called
_______________.
a. Full-preference thinking
b. Dissociative disorder
c. Neuro-linguistic programming
d. Absolutistic demanding correct answer D
Which of the following fields of practice is most similar to what health coaches offer to clients in their
services?
a. Personal/life coaching
b. Family counseling
c. Sports performance coaching
d. Behavioural counselling correct answer A
,Which response best describes a health coach's role in facilitating behavioral change?
a. A health coach directs the behavior to be changed
b. A health coach develops the plan of action for change
c. A health coach creates the environment to foster change
d. A health coach manages the rewards and consequences as a result of change correct answer C
If a client has an uncontrolled chronic condition (such as diabetes) or a history of diet failures or weight-
cycling, a referral to which of the following healthcare professionals would be most appropriate?
a. Registered dietitian
b. Licensed behavioral specialist
c. Nutritionist
d. Occupational therapist correct answer A
Renee is a health coach who works with many clients who have chronic health conditions. She
communicates regularly with her clients' physicians to keep them informed of their progress in her
programs. In her communications, Renee is careful to document client measurements and any
noticeable symptoms, which are characteristics of what element of the SOAP note?
a. Subjective
b. Objective
c. Assessment
d. Plan correct answer B
If, for whatever reason, the client-health coach relationship must be discontinued, which of the
following responses represents the best exit strategy for the health coach?
a. Hiring a lawyer to communicate with the client that the business relationship is no longer tenable for
the parties
b. Stating upfront that if certain landmarks are not achieved within a particular agreed-upon timeframe,
the relationship may need to be terminated
c. Providing a full refund for any services rendered to the client in exchange for future referrals to the
health coach's business
d. Recommending that the client seek his or her own professional help elsewhere due to an inability to
resolve conflict correct answer B
, Knowing your own capabilities, having integrity, taking responsibility for results, and having a clear
intent are components of what kind of trust when developing the foundation of a relationship?
a. Relationship trust
b. Self-trust
c. Character trust
d. Rapport trust correct answer B
Which of the following communication components involves creating a carefully constructed message so
that the intent of the communication is understood?
a. Planning
b. Encoding
c. Decoding
d. Offering feedback correct answer B
Tory is a new client who enjoys helping others and is not comfortable making quick decisions. During
your initial interview with Tory, she reveals that she is very focused on her relationships with her family
and friends and that she spends much of her free time helping them in various ways. Which personality
type best describes Tory?
a. Dominant
b. Cautious
c. Inspiring
d. Supportive correct answer D
Abbey is a research scientist at a chemical company. Upon hiring a health coach to help her manage her
weight and improve her eating habits, she explains that she is skeptical of most weight-loss programs
and would like to see any peer-reviewed research that supports the health coach's recommendations.
Which personality type best describes Abbey?
a. Dominant
b. Cautious
c. Inspiring
d. Supportive correct answer B