SHRM CERTIFICATION EXAM REVIEW QUESTIONS WITH CORRECT ANSWERS

What kind of culture includes intangibles like beliefs, attitudes, and values? CORRECT ANSWER Implicit What should be considered prior to terminating a long-term employee who has been previously successful? CORRECT ANSWER Transfer What is the primary reason to develop workforce diversity programs? CORRECT ANSWER Increase productivity What are the five compensable factors? CORRECT ANSWER SEWRS (supervision, effort, working conditions, responsibility, skills) What financial benefit does an employer reap in providing incentive pay rather than an increase in base pay? CORRECT ANSWER Does not add to the salary burden What are work stoppages that are neither sanctioned nor stimulated by a union? CORRECT ANSWER Wildcat What concept holds that an organization operates within a complex environment affected by and affecting different interests? CORRECT ANSWER Stakeholder theory What principle provides that employees should be treated fairly, given clear expectations, and provided an opportunity to defend themselves for a dischargeable offense? CORRECT ANSWER Due process The evaluation level of learning marks changes in what? CORRECT ANSWER Knowledge What time period(s)' needs are addressed in an organizational needs assessment? CORRECT ANSWER Present and future What strategy primarily emphasizes the organization's needs when considering an employee's career path? CORRECT ANSWER Career management What budgeting method categorizes according to enterprise activities as opposed to standard departments? CORRECT ANSWER Activity-based What is the role of HR when conducting an investigatory interview? CORRECT ANSWER Risk manager for the organization What branding proposition answers the question why a talented person would want to work here? CORRECT ANSWER