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NCOA DLC 2.0 Problem Solving Final Test 1 with 100% Correct Answers 2022

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Metacognition - Correct answer-refers to the processes used to plan, monitor, and access one's understanding and performance. self-reflective - Correct answer-The key to metacognition is asking yourself _______ questions. prior knowledge - Correct answer-Before you begin to study or attend a lecture, look at the topic that is covered, and ask yourself what you know about it already. This is known as: Think aloud - Correct answer-Talk through your material and verbalize your thoughts to help make more sense of the material and internalize it. Asking yourself questions - Correct answer-Helps you Take the time to be introspective and honest with yourself about your comprehension. Taking notes from memory - Correct answer-This technique ensures that you are actively engaging with the material as you are reading and taking notes. Writing - Correct answer-___________ can help you organize your thoughts and assess what you know? Organize your thoughts - Correct answer-Using concept maps or graphic organizers is another great way to visualize material and see the connections between the various concepts you are learning take a timeout - Correct answer-When you're learning, it's important to periodically ____________ to make sure you're engaging in metacognitive strategies. testing yourself - Correct answer-Methods such as (e.g., thinking aloud, using writing, taking notes from memory) can help when you are .______________ The Cynefin Framework - Correct answer-_________is a structured way to identify the type of problem you're dealing with and suggestions on how to approach them. Four Domains - Correct answer-The Cynefin framework for problem solving is composed of Complicated Domain - Correct answer-In this domain, there may be multiple right answers, many of which may be excellent. Simple Domain - Correct answer-In this domain of "known knowns" (there are things that you definitely know, or are easily knowable), decisions are unquestioned because all parties share a common understanding of the issue or problem. Chaotic Domain - Correct answer-Leaders must act, sense , and respond in this domain. Probe, sense, and respond. - Correct answer-In this complex domain, leaders must: Complicated Domain - Correct answer-Leaders must sense, analyze, and respond in this domain. Chaotic Domain - Correct answer-The domain of novel practices is: Simple Domain - Correct answer-In this domain, problems require straightforward management and monitoring. Complicated Domain - Correct answer-This is the domain of known unknowns Complex Domain - Correct answer-In this domain, it is identified that there are things we dont know that we dont know? Problem Solving - Correct answer-_________ is the process or art of finding a solution to a problem. Problem framing - Correct answer-___________ is the process of describing and interpreting a stated problem to arrive at a problem statement—define the actual problem Different perspectives - Correct answer-_________ are inevitable when participants bring their differing expertise and experience to a problem. 5 Y Method - Correct answer-The ________ aids in determining the cause-effect relationships in a problem or a failure event Fishbone diagram - Correct answer-The diagram used to depict the relationship between specific categories of process inputs and the undesirable output. This technique aids in identifying potential causes of a problem is __________. generating solutions - Correct answer-When _______________, the first thing to keep in mind is...the more the better. Decision Analysis Matrix Tool - Correct answer-___________ is a useful technique to use for making a decision. It's particularly powerful where you have a number of good alternatives to choose from, and many different factors to take into account. bias - Correct answer-A ____________ is a tendency, inclination, or prejudice toward or against something or someone. Planning and Preparation - Correct answer-The key to successful implementation is ________. Monitoring - Correct answer-You should identify whether or not the results being achieved are fixing the problem, and if not, ______________ is required. Brainstorming - Correct answer-A technique designated to stimulate a chain reaction of ideas relating to a problem. brainstorming session techniques - Correct answer-Structured, unstructured, and silent approaches are all _________. Negotiation - Correct answer-________ is a communication process involving 2 or more people/groups where the parties have a degree of difference in positions, interests, goals, values, or beliefs or the parties strive to reach an agreement on issues or course of action. Trust - Correct answer-The foundation of relationships with others and faith in a system is called____________. Information - Correct answer-When you trust the person or group with whom you are engaged in negotiations, you believe the __________ they present is truthful and accurate. Personal - Correct answer-____________ Power is made up of referent, information, and Expert. Position - Correct answer-Coercive, reward, connection, and legitimate power are _________ powers. Options - Correct answer-Defining the problem and identifying possible resources are all _______________ to potentially solve a problem. Who, stakes, and situation - Correct answer-Knowing the _________, the _______, and the _________ is critical in determining how to negotiate. Task orientation - Correct answer-Depending on the stakes and situation, the approach places more importance on the outcome, solution, or resolution Cooperative Negotiation Stradegy - Correct answer-The _________ strategy depends heavily on each party's collaborative efforts and desire to achieve a mutually satisfactory outcome. BATNA - Correct answer-A _________ is an alternative that, should negotiations fail, you are willing and able to execute without the opposite's negotiator participation or permission. Readiness - Correct answer-The capacity of parties to decide in its best interest to negotiate an agreement rather than to continue a dispute. Ripeness - Correct answer-________ means that it is good timing to negotiate. Distributive - Correct answer-__________ negotiations are usually over a single-issue and considered win-lose. Integrative - Correct answer-The type of negotiation that does not see resources as necessarily fixed and should be approached as a win-win situation is ________. People orientation - Correct answer-This approach centers on the relationship that exists between the individuals or groups involved. System 1 thinking - Correct answer-This type of vital decision making tool that operates in the background of your mind. Analytical thinking - Correct answer-NCOs better resolve problems by visualizing information given, details, and situations from different points of view using: System 2 thinking - Correct answer-This type of thinking is reflective thinking, is broad and informed problem-solving and deliberate decision making. Adaptive Thinking - Correct answer-This type of thinking is employed in complex, challenging, and often stressful situations and requires deliberate practice and repetition. Creative Thinking - Correct answer-Keeping an open mind, employing active listening and encouraging fresh perspectives to generate new and improved systems, process., and solutions as part of: Innovative Thinking - Correct answer-The creation of the wheel, telephone, automobile, and internet are all types of: Repetition - Correct answer-A goal of deliberate practice is to develop habits that operate expertly and automatically through: Focused Feedback - Correct answer-Providing feedback and constructive criticism to a learner at regular intervals is characterized as this type of deliberate practice. Revolutionary Innovation - Correct answer-New and better ideas that may dismantle the existing structure of the organization is

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