CMAA Practice Test Questions: CMAA Practice Test Questions & Answers Latest Updated A+ Score Solution

An office manager asks a medical administrative assistant to mail a letter to a patient who is being dismissed from from the practice. Which methods should the assistant use to mail the letter. (Ans- Certified Mail - This type of mail provides return receipts that are used to prove the recipient received the document. A medical administrative assistant should verify a patient's CPT code of which of the following processes ? (Ans- Obtaining prior authorization- Procedural CPT codes and ICD codes are required, along with patient information, in order to obtain prior authorization from an insurance carrier for a procedure. Prior to an invasive procedure, a patient asks a medical administrative assistant about other options that are available.What action should the assistant take. (Ans- Advise the patient to ask the provider about alternatives. What abbreviation should a medical administrative assistant use to document a patient history of a stroke. (Ans- CVA - cerebrovascular accident is a stroke. What items is appropriate to purchase with petty cash ? (Ans- Postage owned for an equipment delivery - The assistant can use petty cash to purchase unplanned and incidental items that usually cost less than $50 When performing closing procedures for the day, what of the following must be secured with a lock and key. (Ans- Provider's prescription pad - when not in use, the provider's prescription pad must be secured in a locked cabinet or drawer to ensure that designated individuals are the only ones who have access to it. What is the abbreviation for an electroencephalogram (Ans- EEG A medical administrative assistant observes another office worker altering notes in a patient's record to justify medical necessity so that payment is made. What type of action is it considered ? (Ans- Fraud - Falsely altering a medical record to ensure insurance payment is fraud. A patient receives an explanation of benefits stating services will not be covered because out- of - pocket medical expenses have not been met. The amount owed is defined as what ? (Ans- Deductible - the amount to be before the insurance carrier will cover any medical expenses. What of the following is an example of open hours scheduling. (Ans- Patient arrive at their own convenience. - open hour method of scheduling is first- come, first serve with clients seeing the provider in the order they arrive. What is the most efficient method for a medical administrative assistant to collect payment for services. (Ans- Collect due amount at the time of the patient's visit -most efficient way to collect payment for services because it does not add unnecessary time. What medical terms refers to the removal of all or part of an organ or tissue. (Ans- lymphadenectomy A patient refuses to pay his copayment. what following actions should the medical administrative assistant take? (Ans- Inform the patient that the copayment is due at time of service. A third - party is requesting documentation to support billed services. What is the appropriate document the medical administrative assistant should forward to the third - party payer. (Ans- Progress notes - Part of authorization and are forwarded to third- party payers. What action is a medical administrative assistant's priority when pulling daily charts. (Ans- Review the appointment schedule - it is necessary for the assistant to review the schedule first in order to know which charts to pull for the day. In addition to a witness and the adult patient, what others individual must be present for an informed consent signature. (Ans- Provider - A provider must be present for an informed consent signature. All pages of a patient's medical record must include what following of the following information. (Ans- Patient name - Is required on all pages of a medical record. What medical administrative assistant give to a patient when scheduling a routine return visit. (Ans- An appointment reminder - Giving an appointment reminder to patients who schedule return visits is standard practice. What type of medical record filing system protects patients' privacy and allows for unlimited expansion in a high- volume office. (Ans- Numeric - patients have unique identification number that protects their privacy. Because number combination are infinite, this system allows for unlimited expansion.