CCMA EXAM QUESTIONS WITH ANSWERS ALL CORRECT

modified block letter style Correct Answer: Inside address, salutation, body are left justified. Date, complimentary close, printed signature are right justified Full block letter Correct Answer: Everything is left justified Semiblock letter Correct Answer: Inside address, salutation, body are left justified. Date, complimentary close, printed signature are right justified. Paragraphs are indented simplified style letter Correct Answer: All parts of the letter except the letterhead are left justified. Salutation is replaced by an all capital subject line Time-specific (stream) scheduling Correct Answer: Steady flow of patients Wave scheduling Correct Answer: Pts arrive in waves, 3-4 pts scheduled every half hour Modified wave scheduling Correct Answer: Pts given appts at specific time last at first half hour, second half hour used for wave (to work in pts) Double booking Correct Answer: two or more more patients are given a particular appointment time. Scheduler must consider the reason for the appt when using this method to ensure enough time is allotted for the pts Open booking Correct Answer: Pt is told a range of hours for visit. Used in clinics Self scheduling Correct Answer: Pts request appts through a website Clustering (Categorization) Correct Answer: Scheduling pts with the same problems together Sodium range Correct Answer: 135-145 mEq/L Rbc count Correct Answer: Make: 4.7-6.1/mm3 female: 4.2-5.4/mm3 Platelet count Correct Answer: 130-400/mm3 Potassium range Correct Answer: 3.5-5.0 mEq/L Respiratory range Correct Answer: Adult: 12-20 kid: 18-30 Heart rate range Correct Answer: Adult: 60-100 bpm kid: 70-130bpm BP range Correct Answer: Adult: 110/70 Kid: Hematocrit range Correct Answer: 37-54%