, STUDY UNIT 9
Chapter 12: Managing human resourc
, Learning outcomes
• Define ‘human resources’ (HR) and ‘human resource management’ (HRM)
• Describe the human-resources strategy as business strategy
• Understand the role of culture, diversity, conflict and change in the working enviro
• Differentiate between job analysis, job description and job specification
• Describe the recruitment and selection process
• Conduct a performance appraisal of your employees
• Identify changes and developments in HRM
• Assess the importance of making use of HR from outside the organisation or busine
• Explain outsourcing and contracting as HR functions.
Chapter 12: Managing human resourc
, Learning outcomes
• Define ‘human resources’ (HR) and ‘human resource management’ (HRM)
• Describe the human-resources strategy as business strategy
• Understand the role of culture, diversity, conflict and change in the working enviro
• Differentiate between job analysis, job description and job specification
• Describe the recruitment and selection process
• Conduct a performance appraisal of your employees
• Identify changes and developments in HRM
• Assess the importance of making use of HR from outside the organisation or busine
• Explain outsourcing and contracting as HR functions.
