Deel 2 Communicatie en identiteit
Hoorcolleges en verdiepende informatie van de artikelen.
1
,Inhoud
College 8 Communicatie en identiteit ..................................................................................................... 5
Communicatie en identiteit: de rationele aanpak: ............................................................................. 5
Gezamenlijke sociale identiteit geeft: ................................................................................................. 5
Geen gezamenlijke Sociale identiteit .................................................................................................. 5
Informatieuitwisseling (Door zender!) ............................................................................................ 5
Onderzoek Greetje Corporaal ......................................................................................................... 6
Hoe men moet communiceren ........................................................................................................... 6
Hoe men moet communiceren ........................................................................................................... 7
Communicatie-cultuur......................................................................................................................... 7
Schooltaal ............................................................................................................................................ 8
Hoe ‘heurt’ het eigenlijk? ................................................................................................................ 8
Culture wars of ontwikkeling? ............................................................................................................. 9
Organisatie-eufemismen: .................................................................................................................... 9
Communicatie-cultuur......................................................................................................................... 9
Taal en identiteit ............................................................................................................................... 10
Sociale identiteitsbenadering ............................................................................................................ 10
Causale atributies: ............................................................................................................................. 10
VB: Causale attributies .................................................................................................................. 11
Causale atributies .............................................................................................................................. 11
Linguistic category model.................................................................................................................. 12
Linguistic intergroup bias .................................................................................................................. 12
Anders heeft 3 hoofdthema’s ....................................................................................................... 14
LIB: waarom zijn categorieën van belang? ........................................................................................ 15
Maar wat doe je als je ingroup lid iets verschrikkelijks doet?........................................................... 15
LIB IN ORGANISATIES: Roberson & Stevens (2006) .......................................................................... 15
College 9 ................................................................................................................................................ 17
Extra voorbeeld hoge en lage identificatie.................................................................................... 21
Diversiteit en team learning .............................................................................................................. 22
wanneer gaat het fout? ................................................................................................................. 23
Is er genderongelijkheid in organisaties? .......................................................................................... 23
Gender stereotypering (heilman,2012)............................................................................................. 24
Moeten vrouwen ook aan meer criteria voldoen dan mannen? ...................................................... 26
prescriptieve gender stereotypen: ................................................................................................ 26
Should not - tightrope bias ............................................................................................................ 27
maybe baby bias:............................................................................................................................... 27
2
, Bias in taal ......................................................................................................................................... 28
Samengevat: ...................................................................................................................................... 31
College 10 .............................................................................................................................................. 32
Samenvatting college 9: .................................................................................................................... 32
Vandaag: Diversiteitsinterventies: .................................................................................................... 32
Organizational diversity management .............................................................................................. 32
Diversiteitsmanagement 2 soorten interventies: ............................................................................. 33
Structurele interventies (Kelly & Dobbin, 1998) ........................................................................... 33
Structurele interventies (Kelly & Dobbin, 1998) ........................................................................... 35
Culturele interventies (Apfelbaumet al., 2016)................................................................................. 35
Diversiteitsideologieën. ..................................................................................................................... 35
Colorblindness of genderblindness: .............................................................................................. 35
Multiculturalisme .......................................................................................................................... 36
Methaforen colorblindness en multiculturalisme ......................................................................... 36
Colorblindness vs. Multiculturalisme ............................................................................................ 37
Vergelijking colorblindness vs Multiculturalisme: Voor en nadelen ............................................. 38
Wat doen organisaties?..................................................................................................................... 38
Gündemiret al., 2017............................................................................................................................. 38
Conclusie ....................................................................................................................................... 39
ELY & THOMAS, 2001 ............................................................................................................................ 40
Resultaten...................................................................................................................................... 40
Integration & learningperspective(1) ............................................................................................ 40
Integration & learning perspective(2) ........................................................................................... 41
Access & legitimacyperspective(1) .................................................................................................... 41
Access & legitimacyperspective(2) ................................................................................................ 41
Discrimination& fairnessperspective(1) ........................................................................................ 42
Discrimination& fairnessperspective(2) ........................................................................................ 42
Conclusie ....................................................................................................................................... 43
Wat werkt wel en wat werk niet? ..................................................................................................... 43
Wat werkt niet goed? .................................................................................................................... 43
DIVERSITEITSINTERVENTIES VALKUILEN VOOR DIVERSITEITSINTERVENTIES................................ 43
Wat werkt er wel? ............................................................................................................................. 45
Kenmerken van effectieve interventies ............................................................................................ 46
Diversiteitsinterventies verplichten? ................................................................................................ 46
College 11: Attitude towards science .................................................................................................... 46
jiu jitsu persuasion methode: ............................................................................................................ 51
3
, Healthy vs. unhealthy skepsis ........................................................................................................... 51
College 12: Pesten op het werk ............................................................................................................. 52
Vandaag: ............................................................................................................................................ 52
Pesten op het werk............................................................................................................................ 52
Definitie van pesten op de werkvloer: .............................................................................................. 52
Belangrijk: ...................................................................................................................................... 52
Type pestgedag: ................................................................................................................................ 53
Werkgerelateerd pestgedrag ........................................................................................................ 54
Persoonlijk direct ........................................................................................................................... 54
Persoonlijk indirect ........................................................................................................................ 55
Ostracisme ......................................................................................................................................... 55
HARASSMENT VS. OSTRACISME ........................................................................................................ 55
Hoe wordt het gemeten? .............................................................................................................. 56
Hoe vaak komt het voor? .................................................................................................................. 57
Oorzaken van pesten op het werk .................................................................................................... 57
Oorzaken: Het slachtoffer ............................................................................................................. 57
Oorzaken: De dader(s) ................................................................................................................... 58
Oorzaken: De organisatie .............................................................................................................. 58
OORZAKEN: DE ORGANISATIECULTUUR........................................................................................ 59
Oorzaken: in de organisatie........................................................................................................... 59
Oorzaken: speelt identificatie een rol? ............................................................................................. 60
Gevolgen van pesten op het werk..................................................................................................... 61
Gevolgen voor het slachtoffer ........................................................................................................... 62
Gevolgen voor het slachtoffer: samengevat ..................................................................................... 62
Gevolgen voor de organisatie ........................................................................................................... 63
Gevolgen voor de samenleving: ........................................................................................................ 63
Gevolgen in de praktijk:..................................................................................................................... 63
Wat kunnen we doen? ...................................................................................................................... 64
Pesten op de universiteit................................................................................................................... 66
Samenvatting:.................................................................................................................................... 68
4
Hoorcolleges en verdiepende informatie van de artikelen.
1
,Inhoud
College 8 Communicatie en identiteit ..................................................................................................... 5
Communicatie en identiteit: de rationele aanpak: ............................................................................. 5
Gezamenlijke sociale identiteit geeft: ................................................................................................. 5
Geen gezamenlijke Sociale identiteit .................................................................................................. 5
Informatieuitwisseling (Door zender!) ............................................................................................ 5
Onderzoek Greetje Corporaal ......................................................................................................... 6
Hoe men moet communiceren ........................................................................................................... 6
Hoe men moet communiceren ........................................................................................................... 7
Communicatie-cultuur......................................................................................................................... 7
Schooltaal ............................................................................................................................................ 8
Hoe ‘heurt’ het eigenlijk? ................................................................................................................ 8
Culture wars of ontwikkeling? ............................................................................................................. 9
Organisatie-eufemismen: .................................................................................................................... 9
Communicatie-cultuur......................................................................................................................... 9
Taal en identiteit ............................................................................................................................... 10
Sociale identiteitsbenadering ............................................................................................................ 10
Causale atributies: ............................................................................................................................. 10
VB: Causale attributies .................................................................................................................. 11
Causale atributies .............................................................................................................................. 11
Linguistic category model.................................................................................................................. 12
Linguistic intergroup bias .................................................................................................................. 12
Anders heeft 3 hoofdthema’s ....................................................................................................... 14
LIB: waarom zijn categorieën van belang? ........................................................................................ 15
Maar wat doe je als je ingroup lid iets verschrikkelijks doet?........................................................... 15
LIB IN ORGANISATIES: Roberson & Stevens (2006) .......................................................................... 15
College 9 ................................................................................................................................................ 17
Extra voorbeeld hoge en lage identificatie.................................................................................... 21
Diversiteit en team learning .............................................................................................................. 22
wanneer gaat het fout? ................................................................................................................. 23
Is er genderongelijkheid in organisaties? .......................................................................................... 23
Gender stereotypering (heilman,2012)............................................................................................. 24
Moeten vrouwen ook aan meer criteria voldoen dan mannen? ...................................................... 26
prescriptieve gender stereotypen: ................................................................................................ 26
Should not - tightrope bias ............................................................................................................ 27
maybe baby bias:............................................................................................................................... 27
2
, Bias in taal ......................................................................................................................................... 28
Samengevat: ...................................................................................................................................... 31
College 10 .............................................................................................................................................. 32
Samenvatting college 9: .................................................................................................................... 32
Vandaag: Diversiteitsinterventies: .................................................................................................... 32
Organizational diversity management .............................................................................................. 32
Diversiteitsmanagement 2 soorten interventies: ............................................................................. 33
Structurele interventies (Kelly & Dobbin, 1998) ........................................................................... 33
Structurele interventies (Kelly & Dobbin, 1998) ........................................................................... 35
Culturele interventies (Apfelbaumet al., 2016)................................................................................. 35
Diversiteitsideologieën. ..................................................................................................................... 35
Colorblindness of genderblindness: .............................................................................................. 35
Multiculturalisme .......................................................................................................................... 36
Methaforen colorblindness en multiculturalisme ......................................................................... 36
Colorblindness vs. Multiculturalisme ............................................................................................ 37
Vergelijking colorblindness vs Multiculturalisme: Voor en nadelen ............................................. 38
Wat doen organisaties?..................................................................................................................... 38
Gündemiret al., 2017............................................................................................................................. 38
Conclusie ....................................................................................................................................... 39
ELY & THOMAS, 2001 ............................................................................................................................ 40
Resultaten...................................................................................................................................... 40
Integration & learningperspective(1) ............................................................................................ 40
Integration & learning perspective(2) ........................................................................................... 41
Access & legitimacyperspective(1) .................................................................................................... 41
Access & legitimacyperspective(2) ................................................................................................ 41
Discrimination& fairnessperspective(1) ........................................................................................ 42
Discrimination& fairnessperspective(2) ........................................................................................ 42
Conclusie ....................................................................................................................................... 43
Wat werkt wel en wat werk niet? ..................................................................................................... 43
Wat werkt niet goed? .................................................................................................................... 43
DIVERSITEITSINTERVENTIES VALKUILEN VOOR DIVERSITEITSINTERVENTIES................................ 43
Wat werkt er wel? ............................................................................................................................. 45
Kenmerken van effectieve interventies ............................................................................................ 46
Diversiteitsinterventies verplichten? ................................................................................................ 46
College 11: Attitude towards science .................................................................................................... 46
jiu jitsu persuasion methode: ............................................................................................................ 51
3
, Healthy vs. unhealthy skepsis ........................................................................................................... 51
College 12: Pesten op het werk ............................................................................................................. 52
Vandaag: ............................................................................................................................................ 52
Pesten op het werk............................................................................................................................ 52
Definitie van pesten op de werkvloer: .............................................................................................. 52
Belangrijk: ...................................................................................................................................... 52
Type pestgedag: ................................................................................................................................ 53
Werkgerelateerd pestgedrag ........................................................................................................ 54
Persoonlijk direct ........................................................................................................................... 54
Persoonlijk indirect ........................................................................................................................ 55
Ostracisme ......................................................................................................................................... 55
HARASSMENT VS. OSTRACISME ........................................................................................................ 55
Hoe wordt het gemeten? .............................................................................................................. 56
Hoe vaak komt het voor? .................................................................................................................. 57
Oorzaken van pesten op het werk .................................................................................................... 57
Oorzaken: Het slachtoffer ............................................................................................................. 57
Oorzaken: De dader(s) ................................................................................................................... 58
Oorzaken: De organisatie .............................................................................................................. 58
OORZAKEN: DE ORGANISATIECULTUUR........................................................................................ 59
Oorzaken: in de organisatie........................................................................................................... 59
Oorzaken: speelt identificatie een rol? ............................................................................................. 60
Gevolgen van pesten op het werk..................................................................................................... 61
Gevolgen voor het slachtoffer ........................................................................................................... 62
Gevolgen voor het slachtoffer: samengevat ..................................................................................... 62
Gevolgen voor de organisatie ........................................................................................................... 63
Gevolgen voor de samenleving: ........................................................................................................ 63
Gevolgen in de praktijk:..................................................................................................................... 63
Wat kunnen we doen? ...................................................................................................................... 64
Pesten op de universiteit................................................................................................................... 66
Samenvatting:.................................................................................................................................... 68
4
