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Exam (elaborations)

OE313b: KAM-management

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Onderstaand het rapport voor het vak OE313b. Het rapport bevat alle drie de onderdelen; KLM, Auping en het gastcollege (engage process) inclusief bijlage en prinsscreens. Het vak is afgesloten met een 8.

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,Hogeschool Inholland

Bachelor Business studies


Data Analysis
OE313B

MOOC: KLM




Alkmaar, april 2022

Begeleidende docent:
Vak: Data Analysis OE313B
Semester: 2
Klas:




2

,Voorwoord

Voor u ligt het onderzoeksrapport voor de luchtvaartmaatschappij KLM. In het onderstaande
rapport zullen de bevindingen die betrekking hebben op het medewerkersbestand en het
ziekteverzuim worden toegelicht.

Het uitvoeren van het onderzoek en het schrijven van het rapport is onderdeel van het vak
OE313B Data Analysis, Business studies jaar 3 te Alkmaar.

Voor het uitvoeren van het onderzoek is gebruik gemaakt van fictieve data.

Hierbij wil ik graag gebruik maken van de mogelijkheid om de vakdocent: …, te bedanken
voor de begeleiding en kennis die hij met mij gedeeld heeft gedurende de colleges en ten
tijde van het onderzoek.

Ik hoop dat het onderstaande rapport u een beter beeld schetst van de huidige situatie.

Alkmaar, april 2022




3

, Inhoudsopgave
1. Introductie................................................................................................................................................. 5

2. Beschrijving organisatie, probleem & vragen.............................................................................................. 6
2.1 Beschrijving organisatie.................................................................................................................................6
2.2 Probleem........................................................................................................................................................6
2.3 Vragen............................................................................................................................................................7

3. Dashboard................................................................................................................................................. 8

4. Oplossingen & aanbevelingen.................................................................................................................. 10

5. Bijlage printscreens MOOC: KLM.............................................................................................................. 12

Bibliografie.................................................................................................................................................. 14

1. Introductie............................................................................................................................................... 19

2. Beschrijving organisatie, probleem & vragen............................................................................................ 20
2.1 Beschrijving organisatie...............................................................................................................................20
2.2 Probleem......................................................................................................................................................20
2.3 Vragen..........................................................................................................................................................21

3. Dashboard............................................................................................................................................... 22

4. Oplossingen & aanbevelingen.................................................................................................................. 24

5. Bijlage printscreens MOOC: Auping.......................................................................................................... 27

Bibliografie.................................................................................................................................................. 29

1. Introductie & beschrijving probleem........................................................................................................ 34

2. Screenshots proces.................................................................................................................................. 35

3. Beantwoording & toelichting vragen........................................................................................................ 36

Bibliografie.................................................................................................................................................. 38




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Uploaded on
October 3, 2022
Number of pages
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Written in
2021/2022
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