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Class notes

Chapter 1 Marketing Notes

This document contains information covering the first chapter of Marketing 151, most of this information may be on the final exam, these notes may also be of use to those studying other marketing classes as well.

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  • September 7, 2022
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Available practice questions

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Some examples from this set of practice questions

1.

What is Marketing

Answer: is the activity, set of instructions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large.

2.

What is a Exchange

Answer: the trade of things of value between a buyer and a seller

3.

What is a Market

Answer: A market consists of people with both the desire and the ability to buy a specific offering.

4.

What are needs

Answer: Things people need to survive(Food, Water Shelter)

5.

What are wants

Answer: Wants are items not necessary for survival, typically shaped by culture

6.

What is a target market

Answer: The audience that your product is designed for. ex: (baby clothing commercial target parents)

7.

Marketing Mix

Answer: The four P\'s: product, price place, promotion.

8.

What are environmental forces

Answer: Uncontrollable factors split into five categories: Social. Competitive, Economic, Regulatory and Technological

9.

What is customer value

Answer: the unique combination of benefits received by targeted buyers that includes quality, convenience, on-time delivery, and both before-sale and after-sale service at a specific price.

10.

what is relationship marketing

Answer: Relationship marketing links the organization to its individual customers, employees, suppliers, and other partners for their mutual long-term benefit.

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