Test Bank for Operations Management.pdf

Test Bank for Operations M Operations Management, 11e (Krajewski et al.) Chapter 1: Using Operations to Create Value 1.1 Role of Operations in an Organization 1) Operations management refers to the direction and control of inputs that transform processes into products and services. Answer: TRUE Reference: Role of Operations in an Organization Difficulty: Easy Keywords: operations management, inputs, process, transformation Learning Outcome: Discuss operations and operations management as a competitive advantage for the organization. AACSB: Application of Knowledge 2) As a functional area of a business, Operations translates materials and services into outputs. Answer: TRUE Reference: Role of Operations in an Organization Difficulty: Easy Keywords: operations management, inputs, process, transformation Learning Outcome: Discuss operations and operations management as a competitive advantage for the organization. AACSB: Application of Knowledge 3) The three main line functions of any business include Operations, Finance and Marketing. Answer: TRUE Reference: Role of Operations in an Organization Difficulty: Easy Keywords: operations, finance, marketing Learning Outcome: Discuss operations and operations management as a competitive advantage for the organization. AACSB: Application of Knowledge 4) Support functions in an organization include Accounting, Human Resources and Engineering. Answer: TRUE Reference: Role of Operations in an Organization Difficulty: Easy Keywords: accounting, human resources, engineering Learning Outcome: Discuss operations and operations management as a competitive advantage for the organization. AACSB: Application of Knowledge 3 5) Regardless of how departments like Accounting, Engineering, Finance, and Marketing function in an organization, they are all linked together through: A) management. B) processes. C) customers. D) stakeholders. Answer: B Reference: Role of Operations in an Organization Difficulty: Moderate Keywords: departments, functions, processes Learning Outcome: Discuss operations and operations management as a competitive advantage for the organization. AACSB: Application of Knowledge 6) The foundations of modern manufacturing and technological breakthroughs were inspired by the creation of the mechanical computer by: A) Charles Babbage. B) James Watt. C) Eli Whitney. D) Frederick Taylor. Answer: A Reference: Role of Operations in an Organization Difficulty: Moderate Keywords: Charles Babbage Learning Outcome: Discuss operations and operations management as a competitive advantage for the organization. AACSB: Application of Knowledge 7) Which of these Great Moments in Operations and Supply Chain Management did not occur in the 20th century? A) invention of the assembly line B) publication of the Toyota Production Systems book C) establishment of railroads D) strategic planning for achieving product variety Answer: C Reference: Role of Operations in an Organization Difficulty: Moderate Keywords: history, railroad Learning Outcome: Discuss operations and operations management as a competitive advantage for the organization. AACSB: Application of Knowledge