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GSCM 209 GSCM 209 Final EXAM
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(TCO 8) Name three of the measures of a queue’s performance. (Points : 15) Ans) Queuing models help managers make decisions that balance service costs with waiting-line costs. Queuing analysis can obtain many measures of a waiting-line system’s performance, including the following: 1. Average time that each customer or object spends in the queue 2. Average queue length 3. Average time that each customer spends in the system (waiting time plus service time) 4. Average number of customers in the system 5. Probability that the service facility will be idle 6. Utilization factor for the system 7. Probability of a specific number of customers in the system
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Institution
Devry University
Course
GSCM 209
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Devry University
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GSCM 209
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