Hospitality
Management
Management
Social Responsibility & Ethics
, What is social
responsibility?
It is the obligation of an
organisation’s management to make
decisions & take actions that enhance
the welfare & interests of society as a
whole.
It is not corporate charity
Managers must understand that they
are responsible of the communities
that surrounds their business in order
for it to succeed. 2
, The relationship between business &
society in the 21st Century took
place in three stages:
1. Profit maximisation management
laissez-faire economy
survival of the fittest
2. Trustee management
saw the end of the laissez-faire economy
it involved active legal intervention in business
enterprises
3. Quality-of-life management
Direct management involvement in the cure of
society’s illnesses
The beginnings of businesses moral towards society
Moral organisations are visionary, intelligent,
democratic, vanguard, learn and listen to their 3
environments
Management
Management
Social Responsibility & Ethics
, What is social
responsibility?
It is the obligation of an
organisation’s management to make
decisions & take actions that enhance
the welfare & interests of society as a
whole.
It is not corporate charity
Managers must understand that they
are responsible of the communities
that surrounds their business in order
for it to succeed. 2
, The relationship between business &
society in the 21st Century took
place in three stages:
1. Profit maximisation management
laissez-faire economy
survival of the fittest
2. Trustee management
saw the end of the laissez-faire economy
it involved active legal intervention in business
enterprises
3. Quality-of-life management
Direct management involvement in the cure of
society’s illnesses
The beginnings of businesses moral towards society
Moral organisations are visionary, intelligent,
democratic, vanguard, learn and listen to their 3
environments
