Week 1
DQ 1
The nurse did not treat the patient well or act professionally. I say this because the nurse should have
taken the time to pronounce the patient’s name properly and the time in between coming back was way
too long, just to mispronounce the name wrong again.
Explanation:
The nurse will need to re-educate themselves on how to talk to patient effectively. Also the patient will
need to be taught to be more flexible, thus giving other people, in this
case the nurse, room for errors. The health care provider ought to know the patient by their complete
names and exact bed that they are in so that when addressing a patient they will be talking directly to
the patient and not addressing all the patients. I would have spoken directly to the reception desk and
had reception point me to the correct patient. Then I would have approached her with respect,
addressing only her alone and introduce myself. This will show the patient that I cared enough to know
her name and be familiar with her procedure. I would then ask the patient what name she would prefer
to be called by. For health care providers and patient relations to be productive the two must work
together to gain an understanding of each other.
Due to the client having an invasive procedure done, I would have the doctor speak with her (prior to
surgery) and ease some of her fears and concerns. This patient may also need to be evaluated to see if
she is mentally competent to know what is going on. Coping skills may also be needed. But, nothing in
the scenario suggests that this patient is non-compliant. All patients need to be assessed prior to
education to make sure that they can retain the information.
From reading the scenario, I will have to say that the patient was already anxious about having to have
invasive surgery and the nurse calling her name wrong probably irked her nerves. To be honest, If I had
to go under the knife and my name was mispronounced, I would not answer either…what else would
you get wrong?
DQ 2
Patient education is critical to patient compliance. This should be a customized approach to their care
especially when population come from different economic and cultural background. Many barriers have
to be considered like their health literacy, religious beliefs … There is a need for educating patient to
This study source was downloaded by 100000847426977 from CourseHero.com on 06-04-2022 05:41:48 GMT -05:00
https://www.coursehero.com/file/29601549/Week-1docx/
DQ 1
The nurse did not treat the patient well or act professionally. I say this because the nurse should have
taken the time to pronounce the patient’s name properly and the time in between coming back was way
too long, just to mispronounce the name wrong again.
Explanation:
The nurse will need to re-educate themselves on how to talk to patient effectively. Also the patient will
need to be taught to be more flexible, thus giving other people, in this
case the nurse, room for errors. The health care provider ought to know the patient by their complete
names and exact bed that they are in so that when addressing a patient they will be talking directly to
the patient and not addressing all the patients. I would have spoken directly to the reception desk and
had reception point me to the correct patient. Then I would have approached her with respect,
addressing only her alone and introduce myself. This will show the patient that I cared enough to know
her name and be familiar with her procedure. I would then ask the patient what name she would prefer
to be called by. For health care providers and patient relations to be productive the two must work
together to gain an understanding of each other.
Due to the client having an invasive procedure done, I would have the doctor speak with her (prior to
surgery) and ease some of her fears and concerns. This patient may also need to be evaluated to see if
she is mentally competent to know what is going on. Coping skills may also be needed. But, nothing in
the scenario suggests that this patient is non-compliant. All patients need to be assessed prior to
education to make sure that they can retain the information.
From reading the scenario, I will have to say that the patient was already anxious about having to have
invasive surgery and the nurse calling her name wrong probably irked her nerves. To be honest, If I had
to go under the knife and my name was mispronounced, I would not answer either…what else would
you get wrong?
DQ 2
Patient education is critical to patient compliance. This should be a customized approach to their care
especially when population come from different economic and cultural background. Many barriers have
to be considered like their health literacy, religious beliefs … There is a need for educating patient to
This study source was downloaded by 100000847426977 from CourseHero.com on 06-04-2022 05:41:48 GMT -05:00
https://www.coursehero.com/file/29601549/Week-1docx/
