BUSN 258 : Week 8 Final Exam 1 and 2 (latest 2021/2022) complete Solutions, Points Received:250 / 250 (100%).
BUSN 258 Week 8 Final Exam 1 and 2 Points Received:250 / 250 (100%) 1. Question : (TCO 1) The best way to win customer loyalty is to: Student Answer: Emphasize that your company is the industry leader. Emphasize that some variables are out of your control. Set a time expectation that you know you can beat. Set time expectations by promising quick service and hoping for the best. Instructor Explanation: Chapter 6 Points Received: 5 of 5 Comments: 2. Question : (TCO 2) Which of the following problems is NOT listed as a people turnoff? Student Answer: Lack of enthusiasm Mechanical tone Inappropriate behavior Indifferent attitudes Instructor Explanation: Chapter 6 Points Received: 5 of 5 Comments: 3. Question : (TCO 3) Small companies can compete against larger ones if they offer: Student Answer: Add-ons. A feeling of comfort and fit. Competitive pricing. None of the above. Instructor Explanation: Chapter 8 Points Received: 5 of 5
Written for
- Institution
-
Devry University
- Course
-
BUSN 258
Document information
- Uploaded on
- May 30, 2022
- Number of pages
- 26
- Written in
- 2020/2021
- Type
- Exam (elaborations)
- Contains
- Questions & answers
Subjects
-
busn 258 week 8 final exam 1 and 2 latest 20212022 complete solutions
-
points received250 250 100