1
Study Review Module 3, Exam 1
1. Know the different styles of Leadership and the difference between Management, Leading, &
Following, and what is the difference between transactional, transformative, and complexity
leadership.
a. Leadership styles
i. Laissez-Faire
1. Leave it alone, permissive, nondirective, or passive
2. Allows members to determine own goals and methods to achieve them
3. Little planning, minimal decision-making and lack of involvement by the
leader
4. Good for: research labs
5. Everyone should have the same level of education as the leader and
leader performs the same tasks as group members
6. Leaves people feeling lost and frustrated because of lack of direction
7. Only points out flaws or when you are doing something wrong
8. Avoids decision making in hopes that the problem will resolve itself
ii. Democratic Style
1. Supportive, participative, transformational
2. Attaining goals, planning, and success for projects are shared by group
3. Beliefs
a. Everyone needs to participate
b. Limits established by group, expression is allowed to maximize
creativity
c. Each person accepts responsibilities for themselves and the
welfare of the group
d. Each person must respect everyone in the group as unique and
valuable
4. Provides guidance to the group, everyone shares control
5. good for groups with equal status and know each other well because
they have worked together for a long time
6. can be time-consuming and inefficient group members disagree strongly
a. in the end strong sense of ownership and achievement by the
whole group
7. Hallmark Trust, collaboration, confidence, and autonomy
8. Followers have high level of commitment resulting in strong work ethic
and innovative ideas
9. Some leaders are uncomfortable with this style because of the minimal
control over the group
10. Allows leader more control over the final decision after considering all
opinions
iii. Authoritarian Style
, 2
1.Controlling, directive, autocratic
2.Controls group and activities
3.Gives orders- must be carried out
4.Decision-making is up to the leader only
a. Input maybe considered
5. Micro managers- closely monitor everything in the group and often
make on-the-spot changes they know will work
6. Followers- harbor hostile feelings, fearful to expression, passive-
aggressive to try even the playing field, feel oppressed and unable to
work to their full potential
7. Dictatorial leadership
a. Dictator- extreme authoritarian leadership
b. No regard for feelings and needs of the group
c. Goal is the only thing that matter and has to be done their way
d. Uses harsh criticism
e. Example: Military mission to destroy a terrorist group by a Delta
Force assault team
8. Benevolent leadership
a. More paternalistic
b. Attempts to include the groups in final decisions
c. Condescending and patronizing
d. Works best in emergency situations
i. Directions are clear- required to save a life or prevent
injury
ii. Organize large groups
e. Highly efficient in achieving goals and completing tasks
f. Suppresses creativity and may reduce long-term effectiveness
of group
g. Reduces motivation levels
i. Leads to passive-aggressive behavior which in return
reduces the effectiveness of the group
h. Long-term: can cause followers to be frustrated and rebellious
iv. Many leaders use multiple leadership styles depending on the situation
1. External regulations and requirements, ability of the group, work
setting, problem being solved
b. Management
i. Aimed to influence employees to be productive
ii. Time-Motion Theory
1. Complete tasks most easily and efficiently
2. Increased productivity but decreased employee satisfaction
3. Management is planning, organizing, commanding, coordinating, and
controlling the work of employees
, 3
4. Providing the right incentives, primarily money, is expected to increase
employee productivity
iii. Human Interaction Theory
1. factors such as employees’ attitudes, fears, hopes, personal problems,
social status in the group, and visions strongly influenced how they
worked
2. Ability to elicit from employees their commitment, loyalty, creativity,
productivity, and continuous improvement.
3. understanding human behavior, counseling effectively, boosting
motivation, using efficient leadership skills, and maintaining productive
communication
4. not just the nice guy
5. needs to recognize and respond to employee concerns and needs, gain
acceptance, and alleviate the pressures impending from higher
administration
c. Leading
i. Ability of an individual to influence the behavior of others
ii. Nurses inspire other healthcare workers to work toward one or more several
goals that include providing high-quality client care, maintaining a safe working
environment, developing new policies and procedures, and increasing the power
of the profession
iii. Leadership requirements differ according to the situation.
iv. Quality management: problems are often long term and complicated, the leader
is well organized and can sift through mountain of information to make a policy
that covers the widest range of possibilities
v. Traits
1. High intelligence/skill
2. Self-motivated/initiative
3. Communicates well
4. Creative
5. Self-confidence/assertiveness
6. Persistence
7. Stress tolerance
8. Ability to take risks
9. Accepts criticism
vi. Key leadership behaviors
1. Trust/cooperation among members and leader
2. Acknowledge good work and success
3. Show respect
4. Provide sense of direction
5. Promote higher levels of performance
6. Resolve conflict successfully
Study Review Module 3, Exam 1
1. Know the different styles of Leadership and the difference between Management, Leading, &
Following, and what is the difference between transactional, transformative, and complexity
leadership.
a. Leadership styles
i. Laissez-Faire
1. Leave it alone, permissive, nondirective, or passive
2. Allows members to determine own goals and methods to achieve them
3. Little planning, minimal decision-making and lack of involvement by the
leader
4. Good for: research labs
5. Everyone should have the same level of education as the leader and
leader performs the same tasks as group members
6. Leaves people feeling lost and frustrated because of lack of direction
7. Only points out flaws or when you are doing something wrong
8. Avoids decision making in hopes that the problem will resolve itself
ii. Democratic Style
1. Supportive, participative, transformational
2. Attaining goals, planning, and success for projects are shared by group
3. Beliefs
a. Everyone needs to participate
b. Limits established by group, expression is allowed to maximize
creativity
c. Each person accepts responsibilities for themselves and the
welfare of the group
d. Each person must respect everyone in the group as unique and
valuable
4. Provides guidance to the group, everyone shares control
5. good for groups with equal status and know each other well because
they have worked together for a long time
6. can be time-consuming and inefficient group members disagree strongly
a. in the end strong sense of ownership and achievement by the
whole group
7. Hallmark Trust, collaboration, confidence, and autonomy
8. Followers have high level of commitment resulting in strong work ethic
and innovative ideas
9. Some leaders are uncomfortable with this style because of the minimal
control over the group
10. Allows leader more control over the final decision after considering all
opinions
iii. Authoritarian Style
, 2
1.Controlling, directive, autocratic
2.Controls group and activities
3.Gives orders- must be carried out
4.Decision-making is up to the leader only
a. Input maybe considered
5. Micro managers- closely monitor everything in the group and often
make on-the-spot changes they know will work
6. Followers- harbor hostile feelings, fearful to expression, passive-
aggressive to try even the playing field, feel oppressed and unable to
work to their full potential
7. Dictatorial leadership
a. Dictator- extreme authoritarian leadership
b. No regard for feelings and needs of the group
c. Goal is the only thing that matter and has to be done their way
d. Uses harsh criticism
e. Example: Military mission to destroy a terrorist group by a Delta
Force assault team
8. Benevolent leadership
a. More paternalistic
b. Attempts to include the groups in final decisions
c. Condescending and patronizing
d. Works best in emergency situations
i. Directions are clear- required to save a life or prevent
injury
ii. Organize large groups
e. Highly efficient in achieving goals and completing tasks
f. Suppresses creativity and may reduce long-term effectiveness
of group
g. Reduces motivation levels
i. Leads to passive-aggressive behavior which in return
reduces the effectiveness of the group
h. Long-term: can cause followers to be frustrated and rebellious
iv. Many leaders use multiple leadership styles depending on the situation
1. External regulations and requirements, ability of the group, work
setting, problem being solved
b. Management
i. Aimed to influence employees to be productive
ii. Time-Motion Theory
1. Complete tasks most easily and efficiently
2. Increased productivity but decreased employee satisfaction
3. Management is planning, organizing, commanding, coordinating, and
controlling the work of employees
, 3
4. Providing the right incentives, primarily money, is expected to increase
employee productivity
iii. Human Interaction Theory
1. factors such as employees’ attitudes, fears, hopes, personal problems,
social status in the group, and visions strongly influenced how they
worked
2. Ability to elicit from employees their commitment, loyalty, creativity,
productivity, and continuous improvement.
3. understanding human behavior, counseling effectively, boosting
motivation, using efficient leadership skills, and maintaining productive
communication
4. not just the nice guy
5. needs to recognize and respond to employee concerns and needs, gain
acceptance, and alleviate the pressures impending from higher
administration
c. Leading
i. Ability of an individual to influence the behavior of others
ii. Nurses inspire other healthcare workers to work toward one or more several
goals that include providing high-quality client care, maintaining a safe working
environment, developing new policies and procedures, and increasing the power
of the profession
iii. Leadership requirements differ according to the situation.
iv. Quality management: problems are often long term and complicated, the leader
is well organized and can sift through mountain of information to make a policy
that covers the widest range of possibilities
v. Traits
1. High intelligence/skill
2. Self-motivated/initiative
3. Communicates well
4. Creative
5. Self-confidence/assertiveness
6. Persistence
7. Stress tolerance
8. Ability to take risks
9. Accepts criticism
vi. Key leadership behaviors
1. Trust/cooperation among members and leader
2. Acknowledge good work and success
3. Show respect
4. Provide sense of direction
5. Promote higher levels of performance
6. Resolve conflict successfully
