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Communication Scan block 2.3 Study Notes made with GoodNotes

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This PDF contains all notes for the 2.3 exam. This includes all five subjects: - Internal Communication - Organisational Theory - Politics - Economics - Research They are handwritten,creatively/colourful visualised and easy to study! Enjoy!

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Uploaded on
April 5, 2022
Number of pages
64
Written in
2021/2022
Type
Class notes
Professor(s)
Lisbeth mingardo, cor schoonbeek, ken drozd, etc.
Contains
All classes

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Internal Communication Theory

, Segmenting Internal Publics

BY Position ( Michels 2013 )
,
BY Altitude ( Qvirke , 2000)




ins Internat
understand
s
Audience
s
DO Persona




Media Richne! "eory
A framework to Check how a


Communication tool is able to


Corvey a Certain Message




the more interactive /Hear / express ed ,


Ehe richer it is (+ more effect ive )




Communication incom Patibility
People are not able or not Wiking to inter act via



the some media


because a lack of empathie


o thin u about now the other Person would like


to communicate

, Formal and Informal Communication


Format Communication


Organizer distribution ( usesreaoycmassmeoia) Grapevine
Channels)
" "
Gossip , howpeopletalkaboutitintne.ir

free time


Institutional izedoh Professional Communications (senoerunown)


moralotstattise.be/-terinsi9ntsOnlDUsesPrimarysources(
anotneretoremoreorless


Official / is IMFOVMG / Communication




Thlotherendto format Communication

onscalesofeueryoneottne.se aspects




Ex -
Gossip , rumorsicnatterattne Coffee Machine ,




intranet Conversations , Whats APPIOKES , lobbying ,


Formal small -
GROUP Networks Walkin Conversations ,
etc .




bestaccuracy neeoavery Provioemorememrser

follow a format Strong leader Satisfaction

Chain of Commands norealleaoer , everyone


can contribute

, Four Types of Me!ages in #ganisations


Performance Messages Policies Messages
( requireo / information tobeabletoperform Information aboottneplansanotneambitions

thejob a- the Organisation



contro / & Management Messages social Messages
Information on the Progress of Processes Information on Personnel and

( tokeepafingerontnepulse ) social affairs




Four Functions of Communication
Clarity

ingemployeeswnatarole.in
How does Communication Play


Controlling employees theymustdoanonowtney

(oösanooont's ) Motivation areooing.it ( feeobacu meetings ,

contra evaluation meetings




Functions of

Communication



Information Emotionaler Pression



Facilitateoecisionmavino workasaprimary

Source of Social interaction
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