SENIOR SECONDARY INTERVENTION PROGRAMME 2013
GRADE 12
BUSINESS STUDIES
LEARNER NOTES
The SSIP is supported by
, TABLE OF CONTENTS
LEARNER NOTES
SESSION TOPIC PAGE
1 1: Develop strategies in response to challenges in the the
three business environments 3 – 15
2: Develop strategies in response to challenges in the the
three business environments – types of strategies
2 1. Corporate citizenship 16 – 26
2. Socio economic issues and corporate citizenship
2 1. Legislation (Employment Equity and Broad Based Black 27 – 40
Self Study Economic Empowerment)
2. Legislation (National Credit Act) (Act 34 of 2005)
Page 2 of 40
,GAUTENG DEPARTMENT OF EDUCATION SENIOR SECONDARY INTERVENTION PROGRAMME
BUSINESS STUDIES GRADE 12 SESSION 1 (LEARNER NOTES)
SESSION 1: TOPIC 1: DEVELOP STRATEGIES IN RESPONSE TO CHALLENGES IN THE
THREE BUSINESS ENVIRONMENTS
Learner Note:
Remember the three business environments, the elements and challenges of each
environment:
Study the notes on:
The challenges and strategies in the environments.
SWOT analysis.
Formulating, implementing and evaluating strategies.
SECTION A: TYPICAL EXAM QUESTIONS: TOPIC 1:
QUESTION 1: 5 minutes (Various sources)
HINT
You need only write down the question number with the correct alphabet letter.
One of the situations in column B will not fit at all.
Match the factors of the macro environment in column A with the situations in column B
A B
1.1 Political A. The dumping of poisonous chemicals in a
river.
1.2 Economic B. The implementation of the National Credit
Act in 2007.
1.3 Social C. The Reserve Bank increasing the repo
rate.
1.4 Technological D. Governments role in dealing with
unemployment.
1.5 Legal E. New software used in business
1.6 Environmental F. Competing against cheap imports
G. The high rate of HIV in South Africa
(6 x 2) [12]
Page 3 of 40
, GAUTENG DEPARTMENT OF EDUCATION SENIOR SECONDARY INTERVENTION PROGRAMME
BUSINESS STUDIES GRADE 12 SESSION 1 (LEARNER NOTES)
QUESTION 2: 35 minute (Taken from DOE Nov. 2009)
HINT
This is an essay question. Structure is important. Introduction, body and conclusion.
Do not write in paragraph style. Use full sentences but in point form.
Strategies should be given for the challenges in swot analysis.
Do not forget the evaluation of strategies.
GOOD LUCK GLASS RECYCLING
Consol Glass advertised on radio that the company wanted to increase its recycling volumes.
Cato and Dominic, two school friends, decided to take this opportunity to launch their
business, GOOD LUCK GLASS RECYCLING, in KwaZulu-Natal. Cato had studied Business
Studies up to Grade 12 level and he was currently doing a course in Business Management at
Unisa. Dominic was responsible for the daily operation of the business. They approached their
former school, Umlazi High School, with a recycling proposal. The business would supply a
container at no cost. Once the container was full, they would collect it from the school and in
turn give the school a cash incentive. The project was launched in March 2008, and by the
end of the year, they had 23 schools involved in the project. GOOD LUCK GLASS
RECYCLING have three permanent staff members and one casual employee.
The following are some of the challenges of their business operation:
• Three of their delivery vehicles are not in a good running condition.
• Convincing banks to finance the business operation.
• Changing learner attitudes towards glass recycling.
• Getting to grips with the tender processes to secure tenders.
Cato and Dominic have a vision of establishing five buy-back centres in KwaZulu-Natal. They
want to sell recycled bottles to several other manufacturers. They also receive waste glass
from various glass manufacturers in the province.
Develop a detailed SWOT analysis for GOOD LUCK GLASS RECYCLING.
Formulate strategies to overcome their challenges and state how the strategies could be
evaluated. [40]
Page 4 of 40
GRADE 12
BUSINESS STUDIES
LEARNER NOTES
The SSIP is supported by
, TABLE OF CONTENTS
LEARNER NOTES
SESSION TOPIC PAGE
1 1: Develop strategies in response to challenges in the the
three business environments 3 – 15
2: Develop strategies in response to challenges in the the
three business environments – types of strategies
2 1. Corporate citizenship 16 – 26
2. Socio economic issues and corporate citizenship
2 1. Legislation (Employment Equity and Broad Based Black 27 – 40
Self Study Economic Empowerment)
2. Legislation (National Credit Act) (Act 34 of 2005)
Page 2 of 40
,GAUTENG DEPARTMENT OF EDUCATION SENIOR SECONDARY INTERVENTION PROGRAMME
BUSINESS STUDIES GRADE 12 SESSION 1 (LEARNER NOTES)
SESSION 1: TOPIC 1: DEVELOP STRATEGIES IN RESPONSE TO CHALLENGES IN THE
THREE BUSINESS ENVIRONMENTS
Learner Note:
Remember the three business environments, the elements and challenges of each
environment:
Study the notes on:
The challenges and strategies in the environments.
SWOT analysis.
Formulating, implementing and evaluating strategies.
SECTION A: TYPICAL EXAM QUESTIONS: TOPIC 1:
QUESTION 1: 5 minutes (Various sources)
HINT
You need only write down the question number with the correct alphabet letter.
One of the situations in column B will not fit at all.
Match the factors of the macro environment in column A with the situations in column B
A B
1.1 Political A. The dumping of poisonous chemicals in a
river.
1.2 Economic B. The implementation of the National Credit
Act in 2007.
1.3 Social C. The Reserve Bank increasing the repo
rate.
1.4 Technological D. Governments role in dealing with
unemployment.
1.5 Legal E. New software used in business
1.6 Environmental F. Competing against cheap imports
G. The high rate of HIV in South Africa
(6 x 2) [12]
Page 3 of 40
, GAUTENG DEPARTMENT OF EDUCATION SENIOR SECONDARY INTERVENTION PROGRAMME
BUSINESS STUDIES GRADE 12 SESSION 1 (LEARNER NOTES)
QUESTION 2: 35 minute (Taken from DOE Nov. 2009)
HINT
This is an essay question. Structure is important. Introduction, body and conclusion.
Do not write in paragraph style. Use full sentences but in point form.
Strategies should be given for the challenges in swot analysis.
Do not forget the evaluation of strategies.
GOOD LUCK GLASS RECYCLING
Consol Glass advertised on radio that the company wanted to increase its recycling volumes.
Cato and Dominic, two school friends, decided to take this opportunity to launch their
business, GOOD LUCK GLASS RECYCLING, in KwaZulu-Natal. Cato had studied Business
Studies up to Grade 12 level and he was currently doing a course in Business Management at
Unisa. Dominic was responsible for the daily operation of the business. They approached their
former school, Umlazi High School, with a recycling proposal. The business would supply a
container at no cost. Once the container was full, they would collect it from the school and in
turn give the school a cash incentive. The project was launched in March 2008, and by the
end of the year, they had 23 schools involved in the project. GOOD LUCK GLASS
RECYCLING have three permanent staff members and one casual employee.
The following are some of the challenges of their business operation:
• Three of their delivery vehicles are not in a good running condition.
• Convincing banks to finance the business operation.
• Changing learner attitudes towards glass recycling.
• Getting to grips with the tender processes to secure tenders.
Cato and Dominic have a vision of establishing five buy-back centres in KwaZulu-Natal. They
want to sell recycled bottles to several other manufacturers. They also receive waste glass
from various glass manufacturers in the province.
Develop a detailed SWOT analysis for GOOD LUCK GLASS RECYCLING.
Formulate strategies to overcome their challenges and state how the strategies could be
evaluated. [40]
Page 4 of 40
