Summary IOP2602 - ORGANISATIONAL PSYCHOLOGY EXAM PREP 2022

IOP2602 - ORGANISATIONAL PSYCHOLOGY EXAM PREP 2022 CHAPTER 1 Concentrate on “Disciplines that contribute to the OB fields” Organisational behaviour is an applied behavioural science built on contributions from a number of behavioural disciplines, mainly psychology and social psychology, sociology and anthropology. Psychology’s contributions have been mainly at the individual or micro level of analysis, while the other disciplines have contributed to our understanding of macro concepts, such as group processes and organization. REVIEW QUESTIONS 1. What is the importance of interpersonal skills? For a manager to have interpersonal skills I personally think is the most important and crucial attribute to have as a manger, reason being that once a manger have this skill they will be able to make better decisions when it comes to working with people. In this way managers will be able to attract and keep high-performing employees which are always in short supply in the market. Mangers who have a good social relationship among their co-workers and subordinates have resulted in overall job satisfaction, lower stress, and lower intentions to quit. So, having managers with good interpersonal skills is likely to make the workplace more pleasant, which in turn makes it easier to hire and keep qualified people. Creating a pleasant workplace also appears to make good economic sense and which also result in effective teamwork, positive and healthy working relationships, job satisfaction and a willingness to go the extra mile amongst employees and within the organization. 2. What do managers do in terms of functions, roles, and skills? The functions managers do is Planning, Organizing, Leading, and Controlling. The roles mangers take part in is called Interpersonal roles, Informational roles, and Decisional roles. The skills managers need are Technical skills, Human skills and, Conceptual skills. 3. What is organizational behaviour (OB)? A field of study that investigates the impact that individual, groups and structure have on behaviour within organisations, for the purpose of