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Summary Chapter 1 - Business Management 114

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Chapter 1 - An Introduction into business

Business - The organized effort of individuals to produce
and sell, for a profit, the goods and services that satisfy
society’s needs

Cultural diversity – differences among people in a
workforce owing to race, ethnicity and gender

Interpersonal skills – ability to deal efficiently with
individual employees, managers and people outside the
business

Technical skills – skills required to do specific work done
in organization

Conceptual Skills – ability to think abstract or outside
the box

Economics -The study of how wealth (anything of value)
is created and distributed

Microeconomics - The study of the decisions made by
individuals and businesses

Macroeconomics - The study of the national economy
and the global economy

Economy - The system through which a society creates
and distributes wealth

Stakeholders – all groups that are affected by businesses
policies.

Factors of production – Natural resources, labor,
Capital, entrepreneurship. (CLEN)

Capitalism – Majority of goods and service proving
business owned by individual. People pursue self-interest.
The harder you work the more money you can make.




1

, The invisible hand – Shows how an individual pursuing
self-interest can benefit entire economy and social
interest.  Natural
 Natural resourc
resourc Mixed economy - e
e Resource Market
Both elements of  Labor
 Labor
capitalism and socialism  Capital
 Capital
exhibited.
Gov
Spe Resou  Wages
ndin rces
g  Rent
Incom  Interest
e




Taxes
Taxes
Households Government
Service Business
Service

Gov
Spe Prod
ndin ucts
g
Consumer
spending


Sales
revenue


 Goods Product Market
 Services  Goods
 Service
Consumer Products – Goods and services s
purchased by individual for personal consumption.

Command economies
 Socialism – all key industries controlled by
government e.g. transport, government controls
steel, utilities, communication etc.. Small businesses
are allowed and people can choose occupation even
though they will probably work for the government.
State chooses what to produce and how much.


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