Capstone Leadership Post assessment Questions And Answers

Capstone- Leadership Post assessment What behaviors would indicate to the charge nurse that one of the nurses could be experiencing countertransference? (Found in the Mental Health Review Module)  Countertransference occurs when a health care team member displaces characters of people in her past onto a client. Behaviors: o Nurse overly identifies with client o Nurse competes with client o Nurse argues with client List the six (6) Quality and Safety Education for Nurses (QSEN) competencies and explain their importance. 1. Safety: Minimizes the risks factors that could cause injury/harm while promoting care and maintaining a secure environment 2. Patient-centered care: Provision of caring, compassionate, & culturally sensitive care 3. Evidence based practice: Use of current knowledge from research from other reputable sources 4. Informatics: use of information technology as a communications/informationgathering tool 5. Quality improvement: Care related and organizational process that involves development/ implementation to improve healthcare services & better meet client’s needs 6. Teamwork & collaboration: Delivery of client care in partnership with multidisciplinary members of healthcare team, to achieve continuity of care & positive client outcomes A nurse is serving as a representative on a quality improvement committee. What are some reliable resources for information when developing policies and procedures?  Begins with identification of standards and outcome indicators based on evidence -standard is developed and approved -standards are made available (policies and procedures) -quality issues identified (staff,management) -team developed to review the issues -structure and process related to issue is analyzed -data collection methods determined (quantitative method, audits) -data is collected, analyzed, and compared with established benchmark