BUS 341 Sophia Final Milestone 2020 – University of Phoenix

1 According to Social Identity Theory, which of the following contributes to a person's sense of identity? • Systemic change • Initiation of conflict • Individual genetics • Personal experience CONCEPT In-Groups, Out-Groups, and Social Identity Theory I need help with this question 2 Joe is going to assist Brenda in improving her department's workload by implementing a checks and balances system in the mailroom. Brenda is going to ensure her team adheres to this new system so that Joe is able to get the documents he needs on time. This is an example of which of the following? • Suspending judgement • Engaging in active listening • Demonstrating a collaborative relationship • Shifting from content to process CONCEPT Prioritizing and Interlinking Options I need help with this question 3 The avoiding style can be described as which of the following? • Low in assertiveness and high in cooperativeness • High in assertiveness and low in cooperativeness • High in both assertiveness and cooperativeness • Low in both assertiveness and cooperativeness CONCEPT Avoiding I need help with this question 4 Which of the following statements about the competing conflict style is true? • Parties using this style often take legal action to resolve conflicts. • Parties using this style often see conflicts as win/lose scenarios. • Parties using this style rely on physical force to get what they want. • Parties using this style are incapable of coming to an agreement. CONCEPT Competing I need help with this question 5 Which of the following is a stage of the conflict consulting process? • Exploring options • Action planning • Opening dialogue • Clarifying questions