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BSM1602
EXAM PACK
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Chapter 1: Introduction to business management for the entrepreneur
Question 1
Effective supervision and motivation of employees within an enterprise, refers to as a
fundamental management task.
1) planning
2) leading
3) organising
4) control
Answer: The correct answer is 2
Refer: Tutorial letter 201/1/2017; Prescribed Textbook, pg. 4
Reasoning: Effective supervision and motivation of employees within an enterprise, refers toleading as a
fundamental management task.
Question 2
Which one of the following statements is NOT correct?
1) Public enterprises are created to make a profit.
2) Public enterprises are funded by provincial administrations.
3) Public enterprises are responsible for providing the basic requirements for efficient functioning
of the economy.
4) Public enterprises are funded by government and local authorities.
Answer: The correct answer is 1
Refer: Tutorial letter 201/1/2017; Prescribed Textbook, pg. 8
Reasoning: Public enterprises are funded and managed by government, provincial administrations or
local authorities, and they are not created to make a profit. Public enterprises are
responsible for providing the basic requirements for the efficient functioning of the economy
and meeting the needs of the society. Option 1
is therefore incorrect as public enterprises are not created to make a profit.
Chapter 2: The general management function
Question 3
The process of transferring responsibilities for a specific business function from an employee group to a non‐
employee group, is known as .
1) public relations
2) organising
3) outsourcing
4) globalization
Answer: The correct answer is 3
Refer: Tutorial letter 201/1/2017; Prescribed Textbook, pg. 20
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Reasoning: Outsourcing is the process of transferring responsibilities for a specific business
function from an employee group to a non‐employee group.
Question 4
Which one of the following problem‐solving techniques would be the best to use if individuals want to act
independently, and the ideas of each individual are sought?
1) The Delphi technique
2) The nominal group technique
3) Brainstorming
4) Fishbone diagrams
Answer: The correct answer is 2
Refer: Tutorial letter 201/1/2017; Prescribed Textbook, pg. 41
Reasoning: When following the Nominal Group Technique to solve problems, the staff members
involved are only a group in name. All the members of the group act independently, and the
ideas of individuals are sought, not the ideas of the group as
a whole.
Chapter 3: The financial function
Question 5
The ratio that will measure how efficiently profits are being generated from the assets employed in the
enterprise, is known as the ratio.
1) return on assets
2) net profit margin
3) gross profit margin
4) return on equity
Answer: The correct answer is 1
Refer: Tutorial letter 201/1/2017; Prescribed Textbook, pg. 61
Reasoning: The return on assets ratio is a measure of an enterprise’s success in earning a return for all
providers of capital. This ratio also measures how efficiently profits are being generated
from the assets employed in the enterprise, with its own previous
performance or with enterprises in a similar industry.
Question 6
During which step, of the development of effective long‐term plans, would you identify ways to improve the
enterprises’ productivity and profitability?
1) Step 2
2) Step 3
3) Step 4
4) Step 5
Answer: The correct answer is 4
Refer: Tutorial letter 201/1/2017; Prescribed Textbook, pg. 71
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