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BUS 341 Sophia Milestone 1 Conflict 2020 – University of Phoenix

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BUS 341 Sophia Milestone 1 Conflict 2020 – University of Phoenix Franklin was involved in a long-standing conflict with his neighbors over the condition of his house, which was very run-down. Although he had the money to fix it, Franklin refused to do so. The conflict recently became very intense, and a local reporter wrote a story about it. During the interview with Franklin, the reporter asked how the conflict affected Franklin. “Well," Franklin replied, "it's hard having people not talk to me or complain about me. But if I'm okay living here, why should I waste money fixing it when I could save up for something I actually need, like a new car? It's MY property— I shouldn't be forced to renovate just because I can afford to.” In Franklin's point of view, what is the advantage of this conflict? • Not spending money • Being interviewed • Acting on values • Being talked about by his neighbors CONCEPT Advantages and Disadvantages of Conflict 2 In a conflict at the tension stage, which of the following behaviors would a mediator expect to see? • Parties talking to others about the conflict in hopes of gaining allies • Active attempts between the parties to harm each other • Members of the parties minimizing the significance of incidents between them • Unawareness of the parties’ relationship to each other CONCEPT Tension 3 Which of the following theories sees conflict as a competition between the goals of different groups or individuals based on a perception of limited resources? • Realistic Conflict Theory • Transpersonal Theory • Thomas-Kilmann Theory • Intercultural Styles Theory CONCEPT Realistic Conflict Theory 4 Which of the following statements describes the accommodating conflict style? • One party seeks to accommodate his or her own needs over the needs of another. • One party helps to meet another's needs at the expense of his or her own needs. • One party will not resolve the conflict unless all parties agree to accommodate each other's needs. • One party behaves in a highly assertive manner.

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